Job Title: Specialist -Temporary Tools & Application Support
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Specialist – System Administration
About Organisation:
MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: Support the operation and maintenance of the Tools and applications including OSS tools to ensure a fault free operation and maximum Service availability and Quality.
Key Duties and Responsibilities:
- Install, maintain and troubleshoot Linux operating systems in virtual, physical, and cloud environments.
- Performed all aspects of database administration including installs, builds, upgrades, object sizing, object creation, users, backup/recovery, patches, monitoring, export/imports and SQL loader.
- Implement Installation/Configuration of Data Guard Broker and testing all Failover scenarios.
- Ensure data quality and integrity for MAPS reporting, Asset and NIM tools.
- Develop reports and dashboard for KPIs are requested by the end-consumer.
- Create managed objects and KPI are desired.
- Performance tuning of Linux application, oracle database and database servers.
- Employ automation tools for deploying software, patching servers, and installing operating systems.
- Monitor system and device activity for performance, identification of system problems, and inappropriate usage.
- Monitor and maintain databases such as: Oracle, MySQL, and SQL.
- Secure Linux Systems against network attacks and vulnerabilities.
- Coordinate system security activities including password reset and controlling user access control.
- Coordinate disaster recovery support.
- Resolve Linux system and software failures.
- Investigation & troubleshooting of issues reported by customers/partners and internal users
- Ensure inhouse network application such EIR GUI, LBS GUI, PMS and Overtime tool are functioning as expected.
- Develop and deploy scripts for automating tasks in Linux and Windows platform.
- Develop and deploy application for in-house usage.
- Monitor and maintain OSS Tools like (ENM, U2020, UME, NCE, PMS, MAPS, TEMP, SIGOS, ASSET planning and NIM)
- Engage with external customer and internal service delivery team to gather new requirements
- Other duties as required
Qualifications, Skills and Experience:
- Bachelor’s degree in computer science, Information Technology, Electrical/Telecom Engineering, or related field
- Unix/Solaris/Linux and Database Administration and Programming.
- Proficiency with at least two of the following programming languages: SQL, PL/SQL, Perl, PHP, Java, Python, PowerShell, or Bash/Korn scripting.
- Sound understanding of ITIL standards and best practices within operational environments
Work Experience
- 2 years’ experience in Mobile GSM Network Environment
- At two (2) years’ experience working as either System administrator or database administrator or both.
- Good Analytical and Troubleshooting skills
- Competence with Oracle/ MySQL Databases.
- Proficiency in UNIX and LINUX operating systems.
- Very good programming/scripting skills
Skills / physical competencies:
- Ability to work on multiple tasks, often with conflicting objectives and competing deadlines.
- Analytical skills
- Business acumen – un understanding of the business as a whole.
- Change management skills.
NB: Female applicants are strongly encouraged to apply. In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Deadline: 6th June 2025
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