Job Title: Manager – Performance Monitoring
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Business Performance & Analytics
About Organisation:
MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Manager – Performance Monitoring is responsible for tracking, analysing, and improving business performance through actionable insights. This role involves developing financial and operational reports, automating reporting processes, and providing strategic recommendations to enhance efficiency and revenue growth. The incumbent will collaborate with senior leadership, finance, and operational teams to drive data-driven decision-making.
Key Duties and Responsibilities:
Performance Monitoring & Reporting
- Track key metrics to ensure business alignment, developing automated dashboards and reports for leadership using Power BI and SQL. Ensure data accuracy, timeliness, and consistency for effective decision-making.
Business Insights & Decision Support
- Analyze financial and operational data to uncover trends, risks, and opportunities. Assess the impact of pricing, promotions, and market dynamics, providing data-driven insights to support forecasting, budgeting, and strategy.
Stakeholder Collaboration & Communication
- Work cross-functionally with Finance, Marketing, Sales, and FinTech teams to align strategies. Present insights and recommendations to senior stakeholders for informed decision-making.
Process Optimization & Digital Transformation
- Drive automation and integration of advanced analytics tools to enhance reporting and decision-making. Continuously refine data workflows and reporting systems for efficiency.
Team Leadership & Development
- Lead and mentor a team of data analysts, setting clear goals and fostering a high-performance, data-driven culture through coaching and feedback.
Key Performance Areas
- Effective performance monitoring and reporting.
- Automation of reports and data visualization.
- Strong data analytics capabilities and ability to derive actionable insights.
- Development of sound business plans, reforecasts, and key financial assumptions.
Qualifications, Skills and Experience:
- Bachelor’s degree in Statistics, Mathematics, Computer Science, Data Science, or a related field, and a Master’s degree is desirable.
Work Experience
- 5 years of experience in business performance management, financial analysis, or reporting.
- Strong analytical skills with expertise in Power BI, SQL, PowerPoint, and advanced Excel modeling.
- Solid understanding of telecom industry KPIs, revenue streams, and operational metrics.
- Excellent communication and storytelling skills to translate data insights into actionable business recommendations.
- Proven ability to work with large datasets and simplify complex data for decision-making.
- Strong problem-solving mindset and results-driven approach.
- Experience in financial modeling, business analytics, and performance reporting.
- Proven leadership experience with the ability to manage teams and drive strategic initiatives.
Skills / physical competencies:
- Strong ability to interpret complex data and extract actionable insights.
- Can align performance metrics with long-term business goals.
- Skilled in leading and developing high-performing analytical teams.
- Able to clearly present findings and influence senior stakeholders.
- Works effectively across departments and builds strong relationships.
- Proactively identifies issues and proposes data-driven solutions.
- Ensures accuracy and consistency in reporting and analysis.
NB: Female applicants are strongly encouraged to apply. In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Deadline: 6th June 2025
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