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Job Title:   Telesale Executive – Call Center (15 Jobs)

Organisation: aYo Insurance Brokers Uganda – SMC Limited

Duty Station: Namanve Exquisite Solution Ltd, Uganda

Reports to: Telesale Supervisor

Working Days: Monday – Saturday – 8AM-5PM

NB: This offer favours applicants who live in Namanve, Bweyogerere, Kireka, Mbuya, Mukono, Seeta, Namugongo

About US:

aYo Insurance Brokers Uganda – SMC Limited is a subsidiary of MTN and Sanlam Group. It offers life and hospital insurance using technology, analytics, mobile and digital channels.

Job Purpose: The Telesale Executive – Call Center will sell MTN aYo insurance cover to MTN customers via a phone interaction, by applying cross selling and upselling dynamics to meet your daily target as required of you on a daily, weekly or monthly basis

Key Duties and Responsibilities:

• Engage prospective customers to sell aYo insurance services to them.
• Follow up and close-up sales deals.
• Grow the company customer base.
• Achieved the sales target as agreed upon on a daily, weekly or monthly bases
• Offer excellent customer service
• Handle customer inquires
• Setup customers on the aYo services.
• Resolve customer complaints or disputes.
• And any other duties assigned to you by your Line Manager.

Qualifications, Skills and Experience:

• The applicant must hold a diploma from a recognized University.
• Positive attitude towards life.
• Telemarketing/sales skills.
• Good negotiation skills.
• Language proficiency (Multi-Lingual). English a must with Luganda or any other dominant local language is of an added advantage.
• Able to multi-task while using a computer
• Excellent communication skills, especially verbal
• Good interpersonal skills
• Able to work under pressure
• Able to work in a busy and goal-oriented sales- driven environment.

How to Apply:

All suitably qualified and interested candidate are encouraged to apply by email: Send your updated CV and academic documents to recruitment.ug@ayo4u.com Copy : mariam.nakayima@ayo4u.com cleary subjected: Telesales Executive

Deadline: 19th January 2024

Note: This offer flavors people within the surroundings of Namanve, Bweyogerere, Kireka, Mbuya, Mukono, Seeta, Namugongo etc

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