True North Consult Ltd is a boutique HR Consultancy Firm that offers bespoke HR solutions to selected clients in various sectors and industries across East Africa, with operational offices in Kampala, Nairobi and Kigali.

Job Summary: The Head of Operations will provide strategic and hands-on leadership across all operations, playing a critical role in scaling operational capabilities. This role is as well critical in linking farm production with markets, ensuring product quality, operational efficiency, cost control, and regulatory compliance in a developing-market environment. A highly motivated leader with a strong operational background, a drive for continuous improvement, and the ambition to contribute meaningfully to the next phase of development is required for this role

Key Duties and Responsibilities:

Operational Leadership
Lead and oversee all operations (Engineering, Processing & Distribution and Stores), ensuring efficiency, reliability, and alignment with company objectives.
Drive operational excellence through performance management, standardization, and continuous improvement initiatives.
Translate strategic goals into executable operational plans.
People & Leadership
Build, lead, and develop high-performing operational teams with a strong culture of accountability, quality assurance, reliability, safety, and results.
Act as a visible leader on the ground, setting high standards and motivating teams to deliver consistently.
Support talent development, succession planning, and capability building across operations.
Build and maintain strong relationships with various stakeholders, ranging from government officials to local leaders.
Engineering
Oversee infrastructure and facilities, and engineering-related operations.
Manage engineering teams to ensure optimal asset utilization, preventive maintenance, and future capacity expansion.
Lead capital expenditure planning and execution for operational projects.
Develop and enforce preventative maintenance schedules to minimize breakdowns and downtime.
Ensure reliable power and utilities, including generator management and fuel planning.
Plan and manage capital expenditure projects, equipment upgrades, and infrastructure expansion.
Ensure compliance with occupational safety, electrical, and environmental regulations applicable in Uganda.
Respond effectively to emergencies and critical equipment failures.
Processing & Distribution
Work closely with supply chain, procurement, and logistics teams to ensure smooth flow of inputs, materials, and outputs.
Optimize inventory management, supplier performance, and cost efficiency across operations.
Partner with commercial, finance, and quality teams to align operational delivery with business needs.
Support to Health, Safety, Quality & Compliance
Champion a strong Health, Safety, and Environmental (HSE) culture across all operations.
Ensure compliance with: Ugandan labor laws and occupational health and safety requirements, Environmental regulations (waste management, effluent, emissions) and Food safety and quality standards
Lead investigations into accidents, near misses, and quality incidents, implementing corrective and preventative actions.
Prepare for and manage internal and external audits, inspections, and certifications.
Performance, Compliance & Risk Management
Establish and monitor KPIs related to productivity, cost, quality, safety, and sustainability.
Ensure compliance with local regulations, internal standards, and best practices.
Identify operational risks and implement mitigation strategies.

Qualifications, Skills and Experience:

8-10 years of progressive experience in operations management, preferably in manufacturing, food production, agribusiness, or industrial environments.
At least 2 years in a senior leadership role managing multi-department operations.
Proven leadership experience managing large, diverse operational teams.
Strong understanding of engineering principles, asset management, and maintenance planning.
Solid exposure to supply chain management and logistics.
Experience in scaling operations or supporting rapid growth phases is a strong advantage

Education

Bachelor’s degree in Engineering, Operations Management, Aquaculture, Food Science, Industrial Management, or a related field.
Postgraduate qualification or professional certification is an added advantage.
Skills & Competencies
Highly motivated, hands-on leader with a strong sense of ownership.
Strategic thinker with the ability to execute effectively in a fast-paced environment.
Strong problem-solving, analytical, and decision-making capabilities.
Excellent communication and stakeholder management skills.
Results-driven mindset with a passion for building sustainable, efficient operations
Working Conditions
Based full-time at the farm site in Uganda.
Requires flexibility to work extended hours during harvests, peak processing periods, and emergencies.
Occasional travel within Uganda and the region for suppliers, audits, or training.

How to Apply:

You can apply by submitting your cover letter and CV to This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at True North Consult → with subject line Head of Operations by 31st March, 2026.

All applications shall be acknowledged as received but only shortlisted candidates will be contacted.

For any inquiries on this career opportunity and the application process please e-mail f.amumpaire@truenorthafrica.com.

Deadline: 31st March 2026

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 96