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Field Agent Jobs – Mogo Uganda
Current Business Administration Jobs in Uganda
Job Title: Field Agent
Organisation: Mogo Uganda
Duty Station: Kampala, Uganda
About Organisation:
MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.
Job Summary: We are looking for a driven and professional Field Agent to join our growing team at Mogo! If you thrive in a fast-paced environment, have excellent interpersonal skills, and are committed to delivering results with integrity, we’d love to hear from you!
Key Duties and Responsibilities:
- Follow up on Overdue accounts through physical visits and calls while maintaining professionalism and empathy during customer interactions.
- Assess clients’ ability and willingness to repay, negotiate repayment plans while emphasizing collections of overdue payments.
- Ensure daily collection targets are met. Share daily collection report with Team Lead.
- Investigate customer complaints or claims regarding payment.
- Tag accounts accurately in the system (e.g., promises to pay, unreachable, stolen cases).
- Work with local authorities, community leaders, or guarantors to trace customers who have absconded.
- Handle customer queries, complaints, and escalate unresolved issues.
- Adhere to internal collection policies and regulatory frameworks.
Qualifications, Skills and Experience:
- Excellent negotiation and interpersonal skills.
- Excellent investigation skills
- Strong communication skills (verbal and written).
- High level of integrity and honesty.
- Ability to work under pressure and meet deadlines.
- Familiarity with local areas and terrain.
- Able to multi-task and prioritize work effectively
- Basic computer literacy (MS Office)
- Available to work on weekends & public holidays
How to Apply:
Send an email to This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Mogo Uganda →
Deadline: 7th April 2026
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: no experience