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Stationed Field Agent Jobs – Fido Uganda
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Job Title: Stationed Field Agent
Organisation: Fido Uganda
Duty Station: Kampala, Uganda
About Organisation:
Fido Uganda is an African-based Fintech Company. Fido empowers individuals and entrepreneurs to take advantage of opportunities in Africa. We have been operating in Ghana since 2015, disbursing about 3 million credit facilities. Built on advanced technology that enables fast, easy access to financial services, our independent financial platform and unique machine-learning risk models make instant credit decisions – even for customers with no financial track record.
Job Summary: We are searching for a dynamic and experienced stationed field officer to Serve as Fido’s on-ground representative at a fixed booth or market location handling arrears, supporting walk-in repayments, and assisting in new customer onboarding.
Key Duties and Responsibilities:
- Maintain daily presence at assigned locations.
- Assist walk-in customers with repayment guidance.
- Recover overdue accounts within the assigned area.
- Support onboarding of new customers (L0s) after sales rotation.
- Maintain booth cleanliness, branding, and daily logs.
KPIs / Success Measures
- Arrears cured from stationed location.
- Number of successful walk-in repayments.
- L0 onboarding conversions.
- Customer satisfaction and retention.
Qualifications, Skills and Experience:
- Diploma or certificate in Marketing, Collections, or Business.
- Familiarity with local community or market.
- Fluent in English and local language.
- Smart personal presentation and integrity.
Competencies & & Behavioral Traits
- Customer relationship skills
- Accountability and consistency
- Community engagement ability
- Professional presentation
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Fido Uganda →
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: associate degree
Work Hours: 8
Experience in Months: no experience