SME Relationship Officer Job Opportunities – Finance Trust Bank

Job Title:     SME Relationship Officer
Organization: Finance Trust Bank
Duty Station: Kampala, Uganda
Reports to: Credit
About US:
Finance Trust Bank was licensed as a Tier 1 Commercial Bank
on 11th November, 2013, taking over the financial services business of Uganda
Finance Trust Limited (MDI). Today Finance Trust Bank is a fully fledged
commercial bank serving a clientele of over 350,000 depositors and over 28,000
borrowers, through a network of 36 branches country wide. The bank o!ers a
variety of Products and services including; Savings, Current accounts, Loans,
Money transfer services and Bills payments to its target market which comprises
of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary:  The SME Relationship Officer will primarily mobilise, Monitor,
identify potential SME clients, appraise loans /Over Drafts, Grow off balance
sheet items, Grow deposits and carry out disbursements in accordance with the
banks procedures
Key Duties and Responsibilities:
Market the banks products and services by cross
selling them to the customers.
Identify and develop the banks SME business
relationships, generate new business lines and new customers to achieve defined
sales targets.
Screen all potential SME /Corporate borrowers
for eligibility by conducting financial and non-financial analysis, reviewing
and analyzing all SME /corporate credit applications for accuracy, completeness
and compliance with the banks policies.
Discuss loan terms and conditions, conduct
collateral risk analysis to ensure compliance with the banks policies and procedures.
Participate in the loan approval committee at
the branch.
Prepare and forward clients requests for
uncleared effects, overdrafts, Guarantees, ensuring that all required documents
are acquired and filed in line with the Banks policy. Monitor the growth and
quality of the SME portfolio and recommend remedial action in line with the
banks policy.
Manage delinquency through monitoring of the PAR
and the non-performing loans and receiver loans to avoid arrears.
Manage customer relationship through a proactive
and consultative approach so as to create and maintain a clientele base for
profitable business especially with SME’s within your area for operation.
Proactively manage the customer experience by
staying in touch with the customer, resolve customer queries and process
requests on time.
Prepare on a daily, weekly and monthly basis,
reports for loan recoveries, sales and new opened accounts.
Minimize risks through adherence to KYC
compliance as per the bank policy and procedure in all your operations.
Perform any other duties as may be assigned by
your supervisor form time to time.
Mobilise for deposits;
Mobilise for off balance sheet item

Qualifications, Skills and Experience:
The applicant for the SME Relationship Officer
job placement must hold a Bachelor’s degree from a recognized university
Experience as a Customer Relationship Officer
will be an added advantage
High level of business acumen and understanding
of business relationship management.
Good understanding of sales management and
branch banking business.
Excellent communication and stakeholder
management skills.
Understanding of the Microfinance and commercial
Banking business environment. Good personal presentation skills.
Business analysis skills.
Ability to work under pressure in order to meet
Good teamwork skills.
Flexibility to travel upcountry.
How to Apply:
All suitably qualified candidates should address their
application to Head, Human Resource, Finance Trust Bank, Plot 115 & 121,
Katwe. P.O. Box 6972, Kampala, Uganda, and email it to: as well as
photocopies of academic testimonials, and a CV. The CV should include telephone
contacts and email addresses of three referees, one of who should be the most
recent employer.
Deadline: 23rd
December 2019
NB: Only
shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600
or 0414 341275 ONLY. Please note that in line with the Bank procedures, no job
offers are made online.
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