Job Title: Banking Officer – Data Capture
Organisation: Dfcu Bank
Duty Station: Kampala, Uganda
About Organisation:
dfcu Bank is part of dfcu Group, a Ugandan financial services firm. The Group comprises dfcu Bank and dfcu Investment Management. dfcu Bank offers a wide range of products and services in personal banking, business banking, and corporate banking.
Job Summary: Reporting to the Team Leader- Account Services, the role is responsible for accurate and timely capturing customer information in the systems as per the laid down procedures as a means to achieve data integrity.
Key Duties and Responsibilities:
- Receive, verify, and acknowledge all customer data (Instructions, Mandates, and signature cards) as per the guiding processes and procedures.
- Timely and accurately capture all customer information in the system within the agreed service level agreement first time having the right principles.
- Carryout out due diligence checks on the integrity of the mandates, signature cards and general customer instructions. Report any exceptions timely.
- Check customer mandates, signature cards and instructions for KYC compliance to prevent Money Laundering/ Terrorist Finance.
- These checks should be in line with the bank policies / regulatory framework.
- Identification of error on customer mandates, signature cards and advise the stakeholders to make necessary corrections of the errors in a timely manner.
- Attend to queries that relate to data capture in a timely manner and provide an update to the stakeholders.
- Escalation through incidents of any process gaps that result into potential or actual operational losses to the Team Leader Account Service and participate in the implementation of process improvements.
- Participate and contribute towards projects that are steered to improve data integrity e.g., data clean up.
- Generate and submit daily productivity reports to the unit Manager and highlight any exceptions.
Qualifications, Skills and Experience:
- University Bachelor’s Degree.
- Training in various areas of Operations: – i.e. KYC, CFT & AML Compliance.
- At least one year’s Banking experience.
- Demonstrate a high degree of accuracy, attention to detail, quality and deadlines.
- Good understanding of Bank procedures, policies and regulatory AML/KYC requirements.
- The ability to engage with all the key stake holders in the organization.
- Ability to prioritse work.
- Attention to detail , excellent analytical skills, ability to demonstrate high degree of accuracy and meet deadlines.
- Excellent interpersonal, verbal and communications skills.
- High level of integrity and ethical standards.
- Ability to prioritise work.
- Basic analytical skills.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Opens the employer’s application pageApply Now →
Deadline: 8th October 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 12