Job Title: Air Freight Trainee (No Experience Jobs)
Organisation: DHL Uganda
Duty Station: Entebbe, Uganda
About Organisation:
DHL Global Forwarding is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories.
Job Summary: Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning. – DHL Global Forwarding has an opening for an AFR Trainee in Entebbe, Uganda.
- Support administration of airfreight operations processes and activities to deliver flow of goods and information across the customer’s global supply chain.
- Engage proactively with customers and manage shipments against the customer or delivery expectation in line with business strategy and objectives, corporate guidelines and policies.
- Join us in connecting people and improving lives!
Key Duties and Responsibilities: In this AFR Trainee position
- Engage with Customers under supervision for shipment information and incident/complaint management.
- Check that correct costs and revenues are captured against customer’s profile and seek guidance to solve issues.
- Perform administrative shipment level activities under supervision including receipt of customer booking, documentation requirements, and all related local and international transport.
- Manage shipments under guidance in line with the customer service commitment.
- Identify, gather and inform about exceptions/operational irregularities.
- Understand, follow and support to improve shipment data quality.
- Follow necessary regulatory compliance procedures relating to commodity and locations for their shipments.
- Route and/or assign shipments to relevant consol and seek guidance where necessary, ensuring it meets our customers service commitment and maximized our profits.
- Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy.
- Use available tools to monitor and highlight issues with performance.
Stakeholders
- Support and interact with senior colleagues of own team, Global Service Centers, Customers and Suppliers.
- Ensures understanding of customer requirements.
- Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.
- Address task-related issues appropriately to maintain work relationships
Management Responsibility
- Individual contributor without direct responsibility for leading others
- Now, here is what we need from you!
Qualifications, Skills and Experience:
- Vocational/Specialized/Technical/Certification
- Experience Level
- Less than 2 years
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Opens the employer’s application pageApply Now →
NB: Only shortlisted candidates will be contacted.
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Level of Education: high school
Work Hours: 8
Experience in Months: 24