Senior Collections Officer (Commission Based Role) Jobs – SLS Solutions International

Job Title: Senior Collections Officer (Commission Based Role)

Organisation: SLS Solutions International

Duty Station: Kampala, Uganda

About Organisation:

SLS Solutions International is a service organization offering 24/7 call center services in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

Job Summary: Are you a results-driven professional with strong negotiation and communication skills? Join our team at SLS Solutions International Ltd as a Senior Collections Officer and play a key role in managing and recovering outstanding debts while maintaining positive customer relationships.

Key Duties and Responsibilities:

• Contact debtors and negotiate repayment plans.
• Follow up on overdue accounts and ensure timely debt recovery.
• Conduct field visits for high-ticket defaulters.
• Handle customer inquiries and resolve disputes professionally.
• Maintain accurate records and prepare portfolio reports.
• Ensure compliance with company policies and legal procedures.

Qualifications, Skills and Experience:

• Experience: Debt collection services experience or related activities.
• Education: Certificate, Diploma or Degree in any related field.
• Skills: Strong negotiation, communication, time management, and problem-solving abilities.
• Bonus: Training in debt collection or call centre services is an added advantage.

How to Apply:

All suitably qualified and Interested applicants should apply online at the link below.

This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at SLS Solutions International →

Deadline: 9th August 2026

NB: Only shortlisted candidates will be contacted.

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Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 12