Job Title: IT Team Lead
Organisation: Reveloop Tech Systems
Duty Station: Kampala, Uganda
About Organisation:
Reveloop Tech Systems was built on a simple belief: great ideas deserve great technology. We saw a gap where health organizations and innovative companies had powerful visions, but often lacked the right technical partner to make them a reality. That’s where our journey began.
Job Summary: Reveloop Tech systems is searching for experienced candidates for the position of IT team leader. To join our growing team, please review the list of responsibilities and qualifications.
Key Duties and Responsibilities:
- Provide technical leadership and strategic direction for a team of engineers across monitoring, infrastructure, and deployment pipeline automation
- Lead Linux system administration including troubleshooting, performance tuning, and patch management across server environments
- Diagnose and resolve complex network issues spanning DNS, firewalls, load balancers, VPNs, and LAN/WAN configurations
- Manage on-call rotations and escalation procedures to sustain a 24×7×365 production environment with minimal downtime
- Drive continuous improvement of internal processes and self-service tooling to reduce toil and increase operational efficiency
- Oversee CI/CD pipeline design, release management, and environment consistency across development, staging, and production
- Support team members’ personal and career growth through active coaching, mentoring, regular 1:1s, and skill-aligned opportunities
- Champion DevOps and SRE best practices including infrastructure-as-code, observability, and blameless incident post-mortems
Qualifications, Skills and Experience:
- Qualifications for IT team leader Leadership & Education : BS/MS in Computer Science (or 7 + years’ experience) with proven success leading teams of 5+ engineers.
- Virtualization Mastery: Experience with Proxmox VE, KVM management and cluster configuration Advanced Networking: Knowledge in Routing & Switching (OSPF/BGP/PBR), Site-to-Site VPNs, and SD-WAN for multi-ISP/multi-site failover.
- Hybrid Cloud Administration: Management of Microsoft Azure (IaaS/PaaS) and Microsoft 365 (Exchange, SharePoint, Entra ID).
- Systems & Automation : Proficiency in Linux/Windows OS and scripting via Python, Shell, Ruby, or Perl .
- Cybersecurity Operations: Deployment and tuning of Wazuh (SIEM/XDR) for threat detection, FIM, and vulnerability assessments.
- Unified Communications (VoIP): Administration of cloud and on-premises telephony, specifically 3CX and 8×8.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
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NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 60