NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.

Job Summary: Our client is a Farm that cultivates approximately 500 acres, focusing on cereals and grains, with 15 permanent staff and 50–300 seasonal casual laborers depending on the farming period

To provide IT and office automation support for the farm by managing electronic devices, software systems, digital documentation, and user support, ensuring smooth, efficient, and secure office and operational technology use.

Key Duties and Responsibilities:

IT Support & Device Management
Provide day-to-day technical support for: Laptops and desktops, Printers, scanners, and photocopiers, Tablets and smartphones , Routers and internet devices
Install, configure, and maintain computer hardware and software
Troubleshoot system, network, and device issues promptly
Office Automation & Digital Systems
Set up and manage; Email systems, Shared drives and cloud storage, Digital filing systems
Support automation of office processes such as; Digital forms, Data entry templates, Reporting formats and Workflow tracking tools
Microsoft & Google Workspace Support
Provide user support and training in:
Microsoft Word, Excel, PowerPoint, Outlook
Google Docs, Sheets, Drive, Forms, Gmail
Develop templates for reports, farm records, inventory tracking, and HR documentation
Support data organization and basic analysis in spreadsheets
Data & Systems Security
Ensure proper data backup procedures
Manage user access to systems and files
Support antivirus installation and system protection
Maintain confidentiality of company data
Documentation & Records Support
Support digital record management for:
Farm production data
Inventory records
Staff records
Procurement and logistics documents
Convert manual records into digital formats
On-site & Rural IT Support
Provide hands-on IT support in a rural farm environment
Ensure connectivity solutions are working (internet, modems, routers)
Coordinate with external service providers when necessary

Qualifications, Skills and Experience:

Diploma or Bachelor’s Degree in: Information Technology, Computer Science, Information Systems, or related field
Minimum 2–4 years’ experience in IT support or office automation
Experience supporting users in an office or field-based environment
Must be comfortable living and working in a rural farm environment
Flexible to support after-hours issues when critical systems fail
Key Technical Skills
Strong proficiency in:
Microsoft Office Suite (especially Excel)
Google Workspace tools
Basic networking knowledge (LAN, routers, internet setup)
Hardware troubleshooting skills
File management and digital archiving
Understanding of cloud storage systems
Behavioral Competencies
Strong problem-solving skills
Patient and user-friendly when supporting staff
Self-motivated and able to work with minimal supervision
Good communication skills
High level of integrity and confidentiality