Senior Psychosocial Support Services Officer Careers – Mastercard Foundation Scholars Program

Job Title:  Senior Psychosocial Support Services Officer

Organisation: Mastercard Foundation Scholars Program

Duty Station: Kampala, Uganda

About Organisation:

The Mastercard Foundation Scholars Program at Makerere University has been renewed for a second phase from 2023 to 2034. The second phase will offer 1000 scholarships to young African women and men who are admitted to both the Undergraduate and Graduate Academic Programmes at Makerere University’s Main Campus. The Mastercard Foundation Scholars Program aims to deepen inclusive University education and empower young people to transform into leaders who will make meaningful contributions to national and regional development.

Job Summary:   Ensure quality and inclusive psychosocial and mental health services are delivered to Mastercard Foundation Scholars and Mastercard Foundation Scholars Program Alumni. The officer shall closely liaise with the Counselling and Guidance Centre and the Makerere University Hospital.

Key Duties and Responsibilities:

• Assess the diverse mental health and psychosocial needs of the different categories of Mastercard Foundation Scholars
• Generate and manage a roster for Mastercard Foundation Scholars’ annual check-in with the Psychosocial Support Office
• Offer customized Mental Health and Psycho-Social Support to Mastercard Foundation Scholars and Alumni, with a critical consideration of inclusivity for students with disabilities, students with refugee status, mother Mastercard Foundation Scholars and international students
• Develop and maintain up-to-date counselling logs for Mastercard Foundation Scholars and Alumni
• Regularly coordinate with other qualified service providers for psychosocial and mental wellness
• Oversight responsibility on the services offered by partner service providers within and beyond Makerere University
• Co-ordinate capacity building programmes for PIT, Mentors and Peer buddies in providing basic Psychosocial and Mental Wellness support and handling
• In liaison with the principal MEAL officer, utilize a student-tracker system for Mastercard Foundation Scholars to engage with the Psychosocial office and other staff/support individuals and mentors
• Liaise with the Academics Officer to Monitor the academic progress of the Mastercard Foundation Scholars seeking psycho-social support services

Qualifications, Skills and Experience:

• A master’s degree in Counseling Psychology from a recognized University.
• A Bachelor’s degree in Social Work, Social Sciences, Community and Org Psychology and Education.
• Proficiency in Psycho-social assessments, crisis intervention and case management
• Proficiency in Stress Management and building resilence for individuals
• Knowledge of referral pathways and community resources for mental health support.
• Proficiency in developing and maintaining up-to-date counselling logs for a big group of people
• Strong interpersonal and communication skills, with the ability to establish rapport with individuals from diverse backgrounds. viii. Ethical practice in dealing with confidential information
• High levels of empathy, cultural sensitivity
• At least 5 years of professional experience in psychosocial support, counseling, or mental health services in an Institution of Higher Learning
• At least 5 years of active membership in a recognized professional body, such as the Uganda Counseling Association or the Psychological Association of Uganda, etc

How to Apply:

All suitably qualified candidates should submit their application letter, curriculum vitae, Certificates, and Transcripts, giving full details of applicants’ qualifications, skills, and work experience. They should indicate three references and provide full contact details via the link below.

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Applicants should make sure to upload reference letters from 2 referees.

Deadline: 11th April, 2025, at 5:00pm EAT.

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