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Job Title:    Child Sponsorship Systems Officer

Organisation: World Vision International

Duty Station:  Uganda

About US:

World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness.  Our prayer for every Heart, the will to make it so.”

Job Summary:  The Child Sponsorship Systems Officer will effectively coordinate and provide Technical Support Cluster Community Engagement Sponsorship Operations within partnership standards for the wellbeing of children.

Key Duties and Responsibilities:

Management of Child Sponsorship Systems

• Manage Sponsorship systems both Technical and Business processes within partnership guidelines.
• Carry out timely system upgrades, maintenance and provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs.
• Support Staff and partners on utilization of the horizon mobile phone and any other new gadgets.
• Support the Cluster/ AP with IT related issues (Cluster IT Focal Persons)
• Carry out system data quality validation and update for accuracy & timeliness (RC Bio data, monitoring field, and participation).
• Support staff &COVAs to transfer data from the phones and upload into Sponsorship systems.

Coordination of Child Sponsorship operations within Partnership standards

• Timely update of quality child data and SO communications (queries, GN, mails, child monitoring, and participation) into Child Sponsorship systems. (100% data entered for all RCs).
• Generate and analyze periodical correspondence and child wellbeing reports, identity gaps and risks and share with management.
• Manage cluster RC Budgets and supplies in line with SO and GC agreements (New growth, RC Death, Drops, Holds)
• Analyze Management reports, child correspondence and child Information reports and guide the Programme/ cluster team case management and effective sponsorship operations
• Coordinate planning, implementation and completion of annual correspondence (APRs, CUPs, CEWs, Christmas Cards).
• Conduct quality reviews of all the sponsorship correspondences, Child and community medias
• Build capacity of Staff and Volunteers in child sponsorship operations.
• Coach and Mentor staff and Volunteers in Sponsorship operations and Child engagements
• Work with the AP-coordinator and TPOs to develop and operationalize annual integrated monitoring plan.
• Work with the AP Coordinators to develop annual child participation Change Statements and update date them in Hope
• Effectively track and guide APs on RC and family Participation in line with the sponsorship standards
• Support SOOs in Community engagement and sensitizations on Sponsorship model and approaches
• Participate in the AP DPA processes and guide to accommodate the Sponsorship requirements and child engagements

Manage Communication and Sponsor Relations within partnership standards

• Receive and process the all-child Sponsor communications from SO, GC, National Office, Field and ensure they are either processed, scanned or posted
• Update appropriate correspondence action routes in Hope
• Correspond with Support office and National Office in compliance with sponsorship standards
• Adopt, Develop, monitor, and implement the established checks and controls for sponsor information in line with the child sponsorship standards
• Monitor and advise staff and volunteers on Child Sponsorship communications from Cluster to NO/SOs.
• Expeditiously monitor and follow up on all Sponsorship communications from NO, RO and SOs to the allocated APs with the SOO and AP Coordinators.
• Manage Sponsor visits to their sponsored children within the cluster/AP in line with child Sponsorship standards. (Organize all logistic needs at cluster/AP).
• Attend to Sponsors and follow up on child and adult safe guarding issues.
• Document and report Programme key findings from sponsor visits, recommendations and opportunities

Management of Sponsorship Initiatives (Sponsorship 2.0, Digital correspondence, story teller, LEAP Frog contents, Chosen,) in line with the partnership guidelines and timeframes.

• Roll out approved Sponsorship Initiatives as per NO plan and guidance.
• Effectively manage implementation of initiative(s) as per plan and report on progress, recommendations within partnership guidelines.
• Train, coach and mentor staff and partners on the initiative and follow-up on utilization of the initiative.
• Follow up with staff and Partners to ensure 100% roll out and adoption of Initiatives

CESP Design, Monitoring, Evaluation and Accountability

• Review and Support designing and targeting of the AP CESP plan- DIP, Log frames and budgets
• Support AP implementation and provide monthly CESP implementation update reports and actions for better execution.
• Support sponsorship DPA community engagement and establishment of CESP structures and engagement of partners.
• Provide CESP semi-annual and annual quality review of reports.
• Consolidate and submit quality monthly, quarterly & annual Performance reports for appropriate actions.
• Collaborate with MEAL to assess the progress of CESP implementation and budget utilization periodically and take appropriate actions.
• Support AP Transition processes and communications including Farewell letter, Project closure comment, Community Farewell Video, Community Farewell Photos
• Participate in AP evaluations and Baseline surveys
• Participate in the Sponsorship Feasibility and Risk assessments within the Assigned cluster/AP.

Child and Adult Safe Guarding

• Ensure all RCs have a signed consent form on file.
• Ensure all Correspondences and communications are reviewed for child protection
• Ensure all Sponsor Visits adhere to the child safeguarding policies and behavior protocols
• Facilitate Sponsor Visits within the Clusters
• Review all the Videos, photos & Correspondences being sent to NO, SOs and GC to ensure they meet sponsorship child protection requirements.
• Monitor the wellbeing and child abuse cases of children and report any violations in accordance with the child and adult safe guarding policy and guidelines
• Work with Child Protection Officer to ensure child and adult safe guarding compliance standards at the cluster/AP.

Qualifications, Skills and Experience:

• The applicants for the World Vision Child Sponsorship Systems Officer job must hold a University Degree in Information Technology, Computer Science, Information Systems and Statistics or any other related field.
• Three years of experience and knowledge in data entries, analysis and data base management are added advantage
• Computer skills in Windows, MS Excel, Word, publisher and power point, MS Access and Data analysis tools.
• Knowledge of development work and ability to integrate it with sponsorship
• Track record demonstrating high integrity, reliability and dependability.
• Competences in managing business process in large organizations.
• Must have good analytical and problem solving skills
• Highly developed interpersonal and communication skills
• Effective in written and verbal communication in English
• Able to Perform other duties as required

How to Apply:

All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae by applying online through visiting World Vision International’s e-recruitment jobs portal at the web link below.

Click Here

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