Dell Careers – Sales Engineer

Organization: Dell
Duty Station: Kampala, Uganda
About Dell:
Since 1985, Dell has played a
critical role in enabling more affordable and accessible technology around the
world. As an end-to-end computing solutions company, Dell continues to
transform computing and provide high quality solutions that empower people to
do more all over the world. With more than 100,000 team members across the
globe, Dell serves customers ranging from the world’s largest businesses and
public-sector organizations, to small and medium businesses, and individual
consumers. Dell’s team members are deeply committed to serving our community,
regularly dedicating volunteer hours to over 1,500 non-profit organizations.
The company has also received numerous accolades ranging from employer of
choice to energy conservation awards.
Job Summary: The Sales Engineer will be responsible for
technical pre-sales support throughout the sales cycle. This includes, but is
not limited to, the development and implementation of technical sales
strategies, delivery of technical presentations, product demonstrations,
customer and reseller training, and support for customer product evaluations.
Also, the incumbent will use technical knowledge to drive sales while insuring
customer satisfaction through proper expectation management. As part of
maintaining customer satisfaction, some post-sale duties may occasionally be
required to resolve customer issues.
Key Duties and Responsibilities:
The Sales Engineer will be
responsible for the following duties. Occasionally, the Sales Engineer may be
assigned other responsibilities at the direction of Dell management.
  • Offer
    timely pre-sales technical support
  • Provide
    technical product presentations and demonstrations
  • Steer
    efforts to design and deliver customized solutions to meet customers’
  • Work
    directly with customers in the sales and account management process
  • Ensure
    customer satisfaction through proper expectation setting
  • Provide
    timely feedback on features, issues, trends, and other product or market
Qualifications, Skills and
  • The
    ideal candidate for the Dell Sales Engineer should hold an undergraduate
    degree or above
  • At
    least four to five years of pre-sales experience
  • Good
    working knowledge of end to end data center solution including server
    & client virtualization, storage, networking & systems management
  • Good
    working knowledge of key Operating Systems such as Microsoft & Linux
    and virtualization technologies such as vSphere & HyperV
  • Good
    working knowledge of data management including enterprise storage platform
    and data protection technologies.
  • Past
    experience with Ethernet and IP Networking technologies
  • Strong
    individual and group presentation skills
  • Excellent
    customer management skills
  • Excellent
    time management skills
  • Be
    a self-starter – good internal motivation for self-directed time and
  • Strong
    verbal and written communications skills
  • Excellent
    customer management skills
  • Excellent
    time management skills
  • Self-starter
    – good internal motivation for self-directed time and activities
How to Apply:
All candidates who so wish to
join one of the world’s leading IT firms, Dell 
are strongly encouraged to Apply Online at the web link below.

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