Customer Service Agent (Several No Experience Jobs) – Mogo Uganda

Job Title: Customer Service Agent (Several No Experience Jobs)

Organisation: Mogo Uganda

Duty Station: Kampala, Uganda

About Organisation:

MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.

Job Summary: Keep tracking upcoming and outstanding debts and contacting customers appropriately.

Key Duties and Responsibilities:

• Contact debtor to follow up and implement extended repayment plans.
• Track the financed assets using the tracking software and report any suspicious events.
• Handle customers’ questions complaints.
• Identify Gaps in the system and recommend solutions.
• Update account status and database regularly.
• Alert superiors of debtors unwilling or unable to pay when necessary and timely.
• Follow legal and company procedures in debt Collections and assist the company to take legal action against debtors by providing necessary information.

Qualifications, Skills and Experience:

• A bachelor’s degree in any discipline from a recognized university.
• High level of confidence and ability to establish communication with others
• Demonstrate a high level of integrity, work ethics, and a proactive and positive attitude.

How to Apply:

All suitably qualified and Interested applicants should apply online at the link below.

Opens the employer’s application pageApply Now →

NB: Only shortlisted candidates will be contacted.

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Level of Education: bachelor degree

Work Hours: 8

Experience in Months: no experience