Job Title: Customer Service Agent (No Experience Jobs)
Organisation: SBA Uganda
Duty Station: Kampala, Uganda
About Organisation:
SBA Uganda is the number one sports betting platform in Africa, offering competitive odds. You have the opportunity to place various types of bets.
Job Summary: Generate customer feedback on product experience and customer service efficiency.
Key Duties and Responsibilities:
- Handling customer inquiries and complaints,
- Recording tickets,
- Escalating issues to supervisors,
- Documenting information,
- Staying knowledgeable about products/services
Advantages:
- Opportunities for professional growth, competitive compensation and other benefits.
Qualifications, Skills and Experience:
- Having at least a diploma in Communications, Business Social, or IT, proficiency in computer (MS Office)
- Good communication skills, phone etiquette, listening, good data entry, multitasking, resilience, and teamwork abilities.
How to Apply:
If interested send a mail to: [email protected]
Note: Only online application will be considered.
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