Job Title: Country HR Manager
Organisation: Pinnacle & Company
Duty Station: Kampala, Uganda
Key Duties and Responsibilities:
Employee Lifecycle Management — Operations
- Design, develop, and execute cross-functional programs and employee engagement initiatives to improve performance and reduce attrition.
- Drive engagement-survey impact planning sessions at country level and track action planning for enhanced employee satisfaction.
- Manage the complete recruitment cycle, from sourcing to offer, as per the defined talent acquisition process and approved SLAs, for levels delegated to countries.
- Conduct onboarding of new joiners and smooth induction at country level.
- Ensure effective utilisation of the HR budget and implement measures to drive cost optimisation.
Talent Management and Learning & Development
- Goal setting: KRA communication for all employees, ensuring timely KRA creation for new joiners.
- Facilitate and drive compliance in the country performance management cycle — appraisal completion (mid-year and annual), probation completion for supervisors.
- Ensure effective Performance Improvement Plan creation and follow-up while working with managers.
- Participate in rolling out talent management initiatives.
- Sensitise employees on L&D processes, calendar, and offerings through constant communication.
- Capture country training needs and drive training compliance.
Business Partnering & Communication
- Understand the business environment and country-level business priorities to provide effective HR and administrative support to leadership teams.
- Interpret and implement HR policies to bring uniformity to all people practices.
- Inculcate discipline and code of conduct by reinforcing workplace ethics and value systems.
- Plan communication initiatives with leadership teams at country and corporate level to ensure consistency, openness, and transparency.
- Coordinate special projects as directed, including employee survey and feedback processes.
- Design and implement country-specific Rewards & Recognition programs and facilitate deployment and review of national R&R programs for sustainability, effectiveness, and relevance.
Statutory Compliance & Industrial Relations
- Ensure 100% HRMS data accuracy.
- Manage outsourced associates end to end (recruitment of vacant positions, attendance, monthly payroll, compliance, etc.).
- Ensure all statutory compliances are adhered to as per the laws of the land.
- Maintain cordial relations with relevant workforce unions (where applicable) to ensure smooth and uninterrupted operations.
Qualifications, Skills and Experience:
- MBA or equivalent in Human Resources.
- Skills / Competencies
- Stakeholder management; people management; effective coordination; impactful communication; interviewing skills; customer orientation.
- Relevant Experience
- Combination of relevant education and HR experience of 8–10 years.
- Strong background in HR policy and practice; experience in employee relations and legal compliance preferred. Environment
- End-to-end HR responsibility for 150–200+ employees (including supervisors) plus outsourced associates.
- Distributed workforce, making employee engagement a standing challenge.
- Union management where applicable.
- Additional Key Decisions
- No approval required: expenses relating to HR, employee engagement and R&R within the approved budget.
- Escalation where not authorised: Country Head for country-level expenses; relevant corporate HR authority for national initiatives on employee engagement, R&R, etc.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
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NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 60