Supervisor Internal Control Operations Jobs – Pearl Bank Uganda

Job Title: Supervisor Internal Control Operations

Organisation: Pearl Bank Uganda

Duty Station: Kampala, Uganda

About Organisation:

Pearl Bank Uganda is the new name for the government-owned PostBank Uganda, which is rebranding to enhance its appeal to partners and customers while strengthening its focus on digital finance and inclusive growth. The name is inspired by the phrase the

Job Summary: The role holder is responsible for maintaining compliance with the bank’s internal policy, regulatory framework and maintaining optimal risk control in branches through identification of issues, resolution, escalation and implementation of actions in liaison with branch process owners to close the gaps.

Key Duties and Responsibilities:

• Perform appropriate monitoring activities to ensure effectiveness of the risk controls across branches.
• Ensure that formal planned reviews and surprise spot checks are conducted across branches including preparation of reports to line management.
• Identification of inadequate processes and control lapses and provide line management with the irregularities and proposed recommendations to facilitate process improvement where necessary.
• Ensure that formal root cause analysis for control failures is conducted across branches and appropriate remedial actions are identified and implemented.
• Monitoring and tracking of all branch remedial actions from regulatory review, internal audit, Risk and compliance with a view of minimizing repeat issues and ensuring closure.
• Being agents of the required change in branches.
• Oversee assignment of user rights and authorization limits to branch operations staff to ensure no violations.
• Identify skills, development needs and capability gaps for branch staff and ensure appropriate training programs to drive performance.
• Drive focus on self-service electronic channels to enhance utilization & decongest branches.
• Review and consolidate monthly Risk Control Self Assessments (RCSA) from supervised branches to ensure accurate reporting.
• Regularly and accurately report to line management emerging and material compliance lapses identified that may pose threats to the business.
• Carry out any other duties as may be duly assigned.

Qualifications, Skills and Experience:

• Bachelor’s degree in banking, Commerce, Business administration, Economics, statistics, Management or any related field.
• Possession of a certified banking qualification in a relevant field would be an added advantage.
• A minimum of 4 years’ experience in branch operations role.
• Strong knowledge of the bank’s policies, procedures and practices.

BUSINESS BEHAVIOURS

• Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and stakeholders.
• Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
• Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
• Innovation: Embrace creativity and forward-thinking, continually seek new solutions to enhance customer experience and drive business growth.

How to Apply:

THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION Cover letter, Detailed CV, and Copies of academic documents all as one file.

Online applications addressed to Chief People & Strategy Officer, Pearl Bank Uganda.

Send application to Apply by Email with job title as subject. § Closing Date: Wednesday 12th August 2026 at 5:00pm. § Only shortlisted candidates will be contacted.

Deadline: 12^th August 2026

NB: Only shortlisted candidates will be contacted.

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 48