Senior Manager – Enterprise Support Jobs – MTN Uganda

Job Title:  Senior Manager – Enterprise Support

Organisation: MTN Uganda

Duty Station: Kampala, Uganda

About Organisation:

MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.

Job Summary: Lead the end‑to‑end fixed broadband technology domain—including, GPON/FTTH/FTTB/FTTO, Fixed Wireless, Enterprise and Wholesale connectivity, driving network deployment strategies and quality.

Ensure reliable, scalable, secure broadband services for consumer and enterprise customers by delivering high network performance, efficient rollout, top-tier SLA adherence, and continuous optimization.

Key Duties and Responsibilities: :

• Lead FTTx network planning and design, deployment prioritization and standards for passive and active network.
• Drive architectural decisions: ODN design, split ratios, GPON OLT locations, PoP expansion, backbone and aggregation topologies.
• Ensure network optimisation and evolution plans addressing capacity demand, resilience and cost optimization.
• Ensure technology roadmap for FTTx, GPON and last‑mile technologies.
• Drive connectivity initiatives from commercial for broadband, enterprise and wholesale milestones.
• Drive Digital Transformation Initiatives with IT teams to support Broadband processes.
• Ensure adherence to engineering standards, safety, right-of-way regulations, and build quality
• Provide support to network operations and other departments to improve service delivery and customer experience
• Manage vendor performance, contractor SLAs, and key contractual relationships.
• Stakeholder management with internal teams for project execution.
• Budgeting requirements and submission for all CAPEX initiatives.
• Leadership and people development for broadband staff.

Qualifications, Skills and Experience:

• Degree in Telecommunications Engineering/ Electrical Engineering
• Knowledge in Business Administration is an added advantage
• Work Experience
• A minimum of 7 years’ experience in specialization with a manager track record
• 5 years’ experience in FTTx & GPON deployment leadership
• Skills / physical competencies:
• In depth understanding of lastmile broadband and enterprise deployment and technologies
• Knowledge of fixed transmission and access network planning
• Fiber deployment Certifications
• GPON deployment Certifications
• Project management skills with Certifications an advantage
• Proficiency in Map reading and digital mapping tools (Google Earth, QGIS ,Demand Planners)
• Experience in handling Right of Way processes.

How to Apply:

All candidates who wish to join MTN Uganda in this capacity should apply online at the link below.

Opens the employer’s application pageApply Now →

Deadline: 30th March 2026

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience: 84