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Sun King Shop Executive – Kapchorwa (Fresher Customer Service Jobs) – Sun King
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Job Title: Sun King Shop Executive – Kapchorwa (Fresher Customer Service Jobs)
Organisation: Sun King
Duty Station: Kapchorwa, Uganda
About Organisation:
Sun King products range from portable solar lamps to more robust multi-light solar home systems, to solar-powered televisions and fans and energy-efficient inverter bulbs. Our products drastically improve the quality of life for those that lack reliable electricity access: they help extend the number of productive, income-generating hours in a day; they enable children to study after dark; they allow families and communities to gather safely to socialize after sunset; and when replacing field-based sources of light like kerosene lamps, they reduce exposure to indoor air pollution.
Job Summary: The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.
Key Duties and Responsibilities:
Inventory management
- Receive stock and keep track of inventory from the warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and provide off-the-shelf sales details when needed
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate it for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders
Reports
- Prepare daily on-hand stock reports for stakeholders’ use
- Report on daily issued out stock for replacement and or replenishment
Repairs
- Repairs and Spare Parts management
- Take custody of the repair tools and tool kits
- Perform basic checks on the faulty units before replacement
- Conduct basic repair on the in-warranty returns
Store management
- Ensure the center is well maintained and tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair workbench in line
- Observation of safety procedures to avert hazards at the workbench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue, and verify warranty eligibility through several technical checks
- Assist Energy Officers and coordinate with the Call Center in resolving customer queries
Qualifications, Skills and Experience:
You might be a strong candidate if you
- Have a Bachelors’ Degree or its equivalent from a recognized. institution in any related field.
- Have 2 years’ hands-on experience in a related role.
- Have effective communication and people skills.
- Have knowledge of Sun King products (an added advantage).
- Are able to demonstrate high levels of integrity with a proactive and positive attitude.
- Have good customer focus.
- Are a team player with high levels of flexibility.
- Have proven report-writing experience.
- Possess good problem-solving skills.
- Are a computer literate with working proficiency in MS Excel and MS Word.
- Territory knowledge is an added advantage.
How to Apply:
All candidates should apply online at the link below.
Opens the employer’s application pageApply Now →
Deadline: 31st July 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24