3 Regional Manager-SME Product Jobs – Platinum Credit (U) Ltd

Job Title:   Regional Manager-SME Product (3 Positions)

Organisation: Platinum Credit (U) Ltd

Duty Station: Upcountry Branches, Uganda

About Organisation:

Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary:   To provide leadership for building, growing and maintaining a high-quality portfolio of SME loans in line with Platinum Credit Uganda Ltd strategy and objectives.

Key Duties and Responsibilities:

• Develop a marketing and distribution strategy for the attainment of the agreed individual, team and product disbursement targets to expand the SME client base within the Region.
• To lead and implement the agreed strategies/ activities to achieve the set portfolio quality targets.
• Ensure the recruitment, onboarding, retention, training and coaching of SME staff on all processes to grow and maintain a good quality portfolio.
• To provide operational leadership to the SME team to ensure that processes (loan origination, appraisal, approval and monitoring – Delinquency Escalation Process) are adhered to; design and entrench processes where they are missing.
• Research and study the current and future SME market trends including competitor analysis to inform the strategies to meet SME client needs and product development.
• Conduct regular regional visits to keep updated with the branch teams to identify and address any challenges in a timely manner.
• On a monthly basis, submit to Management, your proposed improvements to the current lending policies/controls to improve the quality of the SME portfolio.
• Create an enabling relationship with internal and external stakeholders to ensure they understand our processes to achieve customer satisfaction.
• Performance management; inform/engage, remediation plan and action, documentation and staff appraisal to ensure continuous performance improvement for all SME staff in accordance with the Branch Operations guidelines.
• Implement and practice the principles of Quality Management System in the daily job activities to ensure excellent and quality service delivery by staff members.

Qualifications, Skills and Experience:

• A Bachelor’s Degree in a relevant field.
• A minimum of 3 years’ experience in a similar position preferably in a financial institution.
• A professional qualification in sales and marketing will be added advantage.

Competencies:

• Sales Management Skills of Direct Sales; Recruitment; Promotional Skills; Account Management; Customer Service; and Entrepreneurship.
• Excellent numerical and analytical skills
• Excellent interpersonal and communication skills.
• Computer skills particularly Microsoft Excel, Microsoft Word, and E-mail
• Leadership and supervisory skills

How to Apply:

To apply, submit your application, detailed CV and testimonials to the address below;

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application via Email to: This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Platinum Credit →

Deadline: 15th May 2025

NB: PHL does not and shall not discriminate on the basis of race, color, religion (creed), gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.

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