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Claims Administrator OMLAU Jobs – UAP Old Mutual Insurance
Job Title: Claims Administrator OMLAU
Organisation: UAP Old Mutual Insurance
Duty Station: Kampala, Uganda
About the Company:
The UAP Old Mutual Group is an integrated Financial Service business comprising Faulu Microfinance Bank, UAP and Old Mutual. The Group, which is operational in East Africa services to more than 1.2 million customers across Kenya, Uganda, Tanzania, Rwanda and South Sudan. The UAP Old Mutual Group now comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisitions resulted in Old Mutual Kenya UAP Holdings and Faulu Microfinance Bank, forming one of the largest financial services groups with a growing footprint in East and Central Africa. UAP and Old Mutual have been major players in the financial services market in East Africa for decades. The two entities have vast experience in Insurance, Investment, Asset Management and Banking, and are passionate about helping our customers achieve their financial goals.
Key Duties and Responsibilities:
- To provide general support to the division including managing the documentation, registration and Communication of claims processes.
- Registering of all claims received
- Follow up to obtain full documentation pertaining claims
- Send and follow up of Discharge vouchers sent to clients
- Manage relationship between UAP Life Retail & Corporate clients.
- Coordinate and attend review meetings with clients and company to monitor service
- Prepare reports for Investigated claims
- Prepare weekly and monthly Analytical reports for management.
- Ensure documentation is maintained in an efficient manner.
- Undertake any other duties as required commensurate with the level of the position
Qualifications, Skills and Experience:
- A bachelor’s degree in business management or finance
- Training in insurance; foundation stages – COP, ITC Diploma
- Experience:
- 2 years’ work experience.
Skills and competencies.
- Attention to detail
- Analytical and problem-solving skills
- Computer skills
- Communication and interpersonal skills
- Self-organisation skills
- Prioritisation skills
- Ability to work with minimum supervision
- Provides administrative support in capturing, tracking and validating information on claims.
Skills
- Action Planning, Action Planning, Analytical Reports, Analytical Thinking, Business Management, Claims Documentation, Claims Management, Claims Settlement, Communication, Computer Literacy, Customer Follow-Ups, Customer Service, Data Controls, Desktop Publishing (DTP), Documentations, Executing Plans, File Maintenance, Insurance, Insurance Claims, Insurance Claims Investigations, Insurance Product Management, Insurance Sales, Interpersonal Communication, Numerical Aptitude, Office Administration {+ 7 more}
Competencies
- Collaborates
- Ensures Accountability
- Financial Acumen
- Optimizes Work Processes
- Organizational Savvy
- Tech Savvy
Education
- Bachelors Degree (B): Actuarial Science (Required), Bachelors Degree (B): Business Administration (Required), Bachelors Degree (B): Statistics (Required)
How to Apply:
All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae by applying online through visiting Old Mutual’s e-recruitment jobs portal at the web link below.
Deadline: 27th February 2025
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