Job Title: Team Leader – Direct
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Manager – Fixed Broadband
About the Company:
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa
Job Summary: Develop performance and maintain the activities of Fixed Home broadband sales with responsibility for your team’s day-to-day activities.
Key Duties and Responsibilities:
- Develop and implement effective sales strategies to meet and exceed sales targets
- Manage and motivate the sales team to achieve their targets
- Closely monitor and analyze sales data to identify areas of improvement and adjust strategies accordingly
- Recruit, train, and manage new sales agents
- Build and maintain strong relationships with key clients and team members
- Ensure that all sales team members adhere to company policies and procedures
- Provide regular feedback to the sales team and conduct performance evaluations
- Collaborate with other department heads to ensure a seamless customer experience.
Qualifications, Skills and Experience:
Education:
- A minimum of bachelors degree in any field from a recognized University
Experience:
- Fluency in English and one local language
- 2 years experience in the sales industry
- Good knowledge of sales and retail Industry trends, and best practice retail and service principles.
Knowledge, Skills and Competencies:
- Leadership
- Sales & retail industry trends
- Best practice & service principles
- High Level of Computer literacy
- Best practice customer service principles
- Business process optimization
- Strong sales and negotiation skills
- Stress Management
- Problem Solving, Flexibility
- Communication Skills
- Coordinating Techniques
- Interpersonal skills
How to Apply:
All candidates who wish to join MTN Uganda in this capacity should apply online at the link below.
Deadline: 9th August 2024
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REQUIRED EDUCATION: Bachelor Degree
WORK HOURS: 8am-5pm
EXPERIENCE REQUIREMENTS: 24