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Job
Title:          Storage & Backup Engineer 

Organisation: Infinity
Computers & Communications

Duty Station: Kampala,
Uganda

Reports to: Back
Office Manager

About US:

Infinity Computers
& Communications Company Ltd (I3C) is a Technology Enterprise with a
footprint in Uganda and the wider East Africa Sub-Region. Our company’s work
spans over 15 years of experience in several African markets having previously
traded as Computer Frontiers International LTD (CFI). Our core business is IT
& Telecom.

Job Summary:  The Storage & Backup Engineer will render
support in the design and maintenance of CUSTOMER’s data storage systems
organization-wide.

Key Duties and Responsibilities:  

·       
Assist
in the implementation of the IT division’s policies and procedures.

·       
Assist
in the implementation of approved policies and procedures for data storage
management and systems.

·       
Participate
in the sizing, designing, building, and delivering data storage system
platforms.

·       
Provide
input in the development of information management lifecycle to achieve optimal
mix of online, near online and offline data storage and quick user
accessibility to the Storage Area Network and stored data.

·       
Assist
in the development of a proactive maintenance cycle for data storage systems
and automate preventive/routine maintenance on data storage systems with
detailed scheduled maintenance reports.

·       
Maintain
and update data storage systems.

·       
Perform
data backup and ensure that backed-up data can be restored as required.

·       
Monitor
data storage system performance and recommend adjustments to system parameters
to ensure optimum performance and response time.

·       
Ensure
optimization of system logs on the data storage systems and proactively advise
on capacity issues.

·       
Keep
system documentation updated at all times.

·       
Assist
users in defining their storage needs.

·       
Automate
storage interfaces and manual activities to improve user-independence and
reduce system downtime.

·       
Assist
in gathering requirements for additional storage requirements and provide
support in the design and documentation of functional specifications for upgrades
and expansions.

·       
Liaise
with User Support team to ensure data storage incidents are resolved
efficiently and in a timely manner in compliance with Service Level Agreements.

·       
Escalate
incidents to third party vendors as required.

·       
Assist
to manage vendors providing services to the end user support function and
ensure that agreed SLAs are achieved.

·       
Liaise
with relevant unit/ team/function in carrying out all relevant activities.

·       
Attend
team/divisional/departmental meetings as required.

·       
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Manager, IT Operations Support.

·       
Perform
any other duties as assigned by the Manager, IT Operations Support.

·       
Must
have the working experience with Hitachi, HP and Huawei Ocean Store storages.

·       
Must
have the working experience with NetBackup, OSB and DPM backup solutions.

Qualifications, Skills and Experience:

·       
The applicant
for the Storage & Backup Engineer job must hold a First degree or
equivalent in a relevant discipline.

·       
Relevant
certifications in relation to the job shall be of an advantage

·       
Minimum
of three (3) years relevant work experience.

How to Apply:

All candidates
should send their applications together with updated CVs and academic
certificates to hr@i3c.co.ug

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