MEL Senior Officer US NGO Jobs – Mercy Corps

Senior Officer
Organization: Mercy
Duty Station: 
About US:
Mercy Corps is a
leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we
partner to put bold solutions into action — helping people triumph over
adversity and build stronger communities from within. Working in Uganda since
2006, Mercy Corps has applied market-driven solutions to communities across the
country, equipping individuals and households with the knowledge, skills and
confidence to generate improvements in their access to markets, livelihoods,
health, nutrition, and security, in order to improve their overall resilience.
Job Summary:  The MEL Senior Officer will contribute to the
quality assurance of program implementation and ensure that the program is
meeting its deliverables, as well as developing tools and reports to
demonstrate the impact and results of program implementation. S/he will develop
and maintain data management systems. The MEL Senior Officer is responsible for
supporting Mercy Corps staff to regularly collect, enter, verify, and analyze
data and work with the MEL team to make timely adjustments to measure the
impact of Mercy Corps’ programs and to ensure M&E data is accurately
incorporated into all organizational reports and information products. S/he
will ensure the collection and analysis of useful, timely and actionable
information for managers and decision-makers, and contribute to the frequent
review, reflection and key learning processes to improve performance.
Key Duties and Responsibilities: 
Monitoring and
  • Work with program teams, partners and
    M&E focal points to integrate M&E into ongoing project planning
    and implementation systems and ensure adherence to Mercy Corps M&E
    minimum standards;
  • Assist with the development of
    appropriate monitoring, tracking and reporting systems, tools and
    templates that enhance monitoring of project outputs and quality, generate
    quality evidence on project impact and promote and ensure use of data for
    decision-making processes;
  • Assist the program team to develop and
    promote the use of standard indicators, tools and forms (as appropriate)
    and M&E practices across the project and coordinate the collection of
    information required for country-level management;
  • Coordinate assessments and evaluations;
  • Ensure that monitoring plans are
    developed for the program and ensure that regular monitoring visits are
    conducted by MEL staff to the different project locations, ensure that
    minimum standards are being met, and that reports are shared with the
    program teams;
  • Work with partners and program team to
    gather success stories and anecdotal evidence of program impact to share
    for outreach and with donors.
Data Analysis and
  • Work as part of a broader team to
    design, facilitate and support data collection and analysis systems
    including baseline, annual, and end line surveys, regular monitoring, data
    collection and analysis, feedback and reporting;
  • Generate data reports
    (tables/graphs/reports) from the database at regular intervals, ensuring
    reports/information are available for program implementation staff as
  • Facilitate data analysis with program
    implementation team as requested;
  • Conduct regular field visits to ensure
    all elements of the data system are being utilized effectively, assessing
    and identifying breakdowns and areas that require clarifications and
  • Coordinate with field team and partners
    to implement system corrections and adjustments, solving operational
    issues and documenting actions taken and next steps;
  • Work with program teams to ensure data
    analysis and reports are integrated into programmatic decision making to
    improve impact of the program;
  • Contribute to monthly reports and other
    ad hoc reports to meet donor and internal requirements;
  • Report program achievements on TOLA,
    Activity Info, and other relevant reporting mechanisms.
Capacity Building
  • Conduct a needs assessment for the
    partners and determine a M&E training plan and tools to support staff;
  • Conduct a needs assessment for coaches
    and implement an induction on M&E and a training plan to inform
    coaches about the importance of M&E and how information feeds into the
  • Develop training material and implement
    training plan based on the assessment needs and gaps of partners and
    M&E focal persons;
  • Build the capacity of all relevant team
    members to develop and maintain a robust M&E system;
  • Review partner reports and provide
    feedback and comments to improve reporting quality;
  • Adapt existing protocols and plans to
    mentor and coach colleagues to build their capacity to enable them to
    develop high quality reports.
Database Management
  • Develop and manage a program database
    that improves Mercy Corps’ ability to inform program implementation,
    analyze data, and represent impact to key stakeholders;
  • Contribute to understanding of and
    support for mobile data collection hardware and software, including tools
    such as Commcare, Tableau, PowerBI etc;
  • Ensure all relevant program staff are
    able to utilize the database to analyze program information and results;
  • Design, adapt and maintain the database
    in conjunction with the MEL team to match strategic program or
    implementation changes;
  • Review data being collected in order to
    locate and fix problems with data entry or integrity;
  • Document database contents, protocols
    and update manuals for smooth functioning of the data management system;
  • Manage regular synchronizations of data;
  • Troubleshoot front and back end issues
    with the database, including any synchronization issues with field-level
    data entry.
  • Coordinate with the team to build
    systems that promote beneficiary accountability by ensuring that
    communities participate in initial assessments and program design;
  • Coordinate with program teams to ensure
    that communities are informed about our programs and what we do, are aware
    of their entitlements, are comfortable to give feedback and that feedback
    is used to improve the quality of our programs
  • Ensure that Mercy Corps’ Community
    Feedback and Accountability Mechanism is clearly communicated to project
    beneficiaries, and that the hotline numbers are visible to end
    beneficiaries throughout the program.
  • Ensure all activities are gender
    sensitive and follow Mercy Corps’ Gender Equity Policy;
  • Apply Do No Harm standards to ensure
    activities do not have detrimental effects on vulnerable communities;
  • Conduct himself/herself both
    professionally and personally in such a manner as to bring credit to Mercy
    Corps and not jeopardize its humanitarian mission;
  • Other assigned tasks, as necessary.

Qualifications, Skills and Experience: 
  • The ideal candidate for the Mercy Corps MEL
    Senior Officer job placement hold a BA/S or equivalent, preferable in
    social sciences, business administration, public administration,
    international development or other relevant disciplines;
  • Three to four years of M&E and/or
    other relevant experience;
  • Previous experience working with
    international and/or local NGOs;
  • Advanced computer skills and experience
    developing data management systems including ONA/KoBo/ODK are required;
  • Extensive experience in field
    survey/data collection techniques, data entry, data verification,
    management and analysis;
  • Strong team coordination, listening, and
    consensus building skills.
  • Fluent in both spoken and written
  • Fluency in local languages in program target areas is a
    significant advantage
How to Apply:
All candidates
should send their applications through email to
addressed to the Human Resource Director, Mercy Corps Uganda. Include a cover
letter clearly stating your salary requirements, CV (with 3 referees), and copies
of academic qualifications/certificates. Subject of email/envelope should
include the position you are applying for.
NB: Only
short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an
equal opportunity employer; qualified female candidates are strongly encouraged
to apply.
Deadline: 11th October 2019
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