Job Summary: The Desktop Engineer will render IT support
through the effective provisioning, installation, configuration, operation, and
maintenance of systems hardware and software and related infrastructure. The
incumbent ensures that system hardware, operating systems, software systems,
and related procedures adhere to organizational values, policies and practices.
The job holder will be accountable for the Linux and Windows systems that
support Nile Breweries Limited infrastructure and Application systems.

Key Duties and Responsibilities:

Daily, Weekly and monthly review of
Service Desk calls and update with time lined detailed comments.
Ensure Daily/Weekly/Monthly/Annual
Backups are taken in accordance with SOX Backup and Restoration Procedure
and as per schedule.
Prepare capacity planning and analysis
to determine extra capacity requirement and proactively communicate for
commissioning.
Maintain Network Setup, Hardware
Infrastructure& Documentation.
Network monitoring and analysis, and
performance tuning; troubleshooting network problems; escalating problems
to vendors.
Maintain the integrity &security of
the network& server Infrastructure.
Design and deploy networks (network
address assignment, routing protocols and routing table configuration).
Assign configuration of authentication
and authorization of directory services.
Administer servers, desktop computers,
Ricoh printers, Cisco routers, Cisco switches,
Fortigate firewalls, phones, software
deployment, security updates and patches, VPN gateways, IPS & IDS.
Install new / rebuild existing servers
and configure hardware, peripherals, services, settings, directories,
storage, etc. in accordance with standards and project or operational
requirements.
Perform daily system monitoring,
verifying the integrity and availability of all hardware, server
resources, systems and key processes, reviewing system and application
logs, and verifying completion of scheduled jobs.
Maintaining VOIP server and E1
infrastructure and escalating problems to vendor if not solved just to
make sure no barrier to communication.

Qualifications, Skills and Experience:

The ideal candidate for the Desktop
Engineer job vacancy should hold a Bachelor’s degree in Computer Science,
Information Systems, Computer Engineering or a related field.
Systems Administration certification
from a recognized institution such as MCSA server 2008 and above, MCSE
server 2008 and above, CCNA (Routing and Switching Certification) is an
added advantage.
At least one year of IT experience and
attained appropriate training in Systems administration or engineering
specifically in Linux/Unix and Windows.
Detailed working knowledge of common
databases such as Oracle and MySQL.
Ability to work independently and to
take emergent decisions on his/her own.
Ability to work long hours including
weekends and public holidays.

How to Apply:

All qualified
candidates should please send their CVs, which should include details of email
address (if any), present position and Certificate/testimonials to the
undersigned or email address Apply by Email

Note: