Ericsson is a world-leading provider of telecommunications equipment
& services to mobile & fixed network operators. Over 1,000 networks in
more than 180 countries use Ericsson equipment, & more than 40 percent of
the world’s mobile traffic passes through Ericsson networks. Using innovation
to empower people, business & society, we are working towards the Networked
Society, in which everything that can benefit from a connection will have one.
At Ericsson, we apply our innovation to market-based solutions that empower
people & society to help shape a more sustainable world.

Job Summary: The Ericsson Operations
Assurance Engineer VAS will be responsible for the coordination, management and
execution of proactive and reactive maintenance activities that require a
higher level of support that the one offered by the 1st Level Operations. This
shall ensure that the services provided to customers are continuously available
and performing to Service Level Agreement (SLA) performance levels.

Key Duties and Responsibilities:

Provide second level Assurance Support
Activities
Responsible for 2nd Level Incident
Management
In charge of Problem Management
Responsible for System Administration
Offer second Level Billing Operations

Qualifications, Skills and
Experience:

The ideal candidates should have detailed
working knowledge of servers HW/SW and their characteristics in Service
networks area( e.g. TCP/IP, UNIX, Sun Solaris, VPN)
SQL language
UNIX/Linux operating system commands
Shell scripting, Perl scripting and UNIX
administration represent an advantage
Working knowledge of Managed Service
Telecom Operations Practice
Skills in Presentation & Communication
Skills in Knowledge sharing
Problem Solving and strategic thinking
Ericsson Knowledge
Good Language Skills
Delivering Results & Meeting Customer
Expectations
Excellent analytical skills
Working with People
Creating & Innovating
Applying Expertise and Technology
Problem solving and trouble shooting
skills
Good communication skills
Cost Awareness
Social skills and awareness
Technical Competence

How to Apply:

If you believe you are one of the ideal candidates for this opportunity
in working with the world’s leading provider of telecommunications equipment
& services, Ericsson, then visit the web link below for full job details
and Apply Online.

Opens the employer’s application pageApply Now →

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