Job Title: Trade Finance Officer
Organisation: NCBA Bank Uganda
Duty Station: Kampala, Uganda
About Organisation:
NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.
Job Summary: The Trade Finance Officer will provide support to the Manager, Trade Finance by monitoring and implementing the unit’s strategic objectives to increase trade finance income and business volumes through existing & new Trade Products to be rolled out.
Key Duties and Responsibilities:
Key Accountabilities (Duties and Responsibilities)
- Financial 30%
- Drive the growth of Trade Finance income and business volumes as per set performance targets through Trade finance products to identified customers to Corporate & Retail Banking segments
- Carry out product re-engineering and rollout customized trade finance products to the existing portfolio.
- Agree on the Departments budgets in conjunction with head of department and ensure that products/processes are in place to monitor performance against budget.
- Maintain existing client base and acquisition of new business from the market.
- Ensure adherence to statutory and bank legal requirements in relation to operations in Trade Finance front office.
- Liaise with internal business units (internal customers) supported by service areas under my control to ensure that plans are developed to support future requirements.
- Support Relationship Managers to market customized products introduced to grow incomes and business volumes.
- Carry out market intelligence on trade products and pricing models on a regular basis to ensure that the bank remains competitive.
- Prepare and deliver presentations to customers.
- Grow Trade Finance portfolio and customer base by on boarding key clients where Trade business has been identified.
Internal Business Process 40%
- Expand the Bank’s product offering to current and prospective customers through product features enhancement and promotion of traditional and innovative trade related products.
- Understand clients’ businesses and anticipate their requirements through consultative cross selling.
- To match clients’ needs with product capabilities through presentation of tailored proposals in order to maximize revenue and profitability.
- Be a crucial part of the solution implementation and follow up team to ensure client inconvenience is minimized.
- Provide advisory and guidance services to the relationship managers, operations staff, credit risk teams and branch network in relation to trade finance related products and transactions.
- Co-ordinate utilization reports for Structured Trade Finance facilities and other Trade products between the back office and credit risk for purposes of monitoring.
- Co-ordinate audit activities for the department when due.
- Ensure effective escalation and resolution of operational issues covering areas under direct control.
- Customer 20%
- Assist customers resolve problems where the cause appears to be within own area of responsibility.
- Initiate actions to overcome problems identified in meeting the service levels.
- Ensure agreed SLAs with the department are adhered to by all parties.
- Learning and Growth 10%
- Conduct product training to Bank staff across the bank.
- Develop and agree on an annual basis, individual and team performance objectives, standards and targets.
- Review regularly performance against agreed objectives.
- Identify development and training needs and develop plans to satisfy areas identified.
Qualifications, Skills and Experience:
Academic:
- A Bachelor’s degree from a recognized University.
Professional:
- Professional Banking Qualification (ACIB) is an added advantage
Desired work experience:
- At least 3 years work experience in Banking
- Experience in customer service and Trade products
- General Branch Banking Operations
- Experience in relationship management and service delivery
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Opens the employer’s application pageApply Now →
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36