Business Development Officer-Bancassurance Jobs – Mayfair Insurance

Job Title: Business Development Officer-Bancassurance

Organisation: Mayfair Insurance

Duty Station: Kampala, Uganda

About Organisation:

Mayfair Insurance Company Uganda Ltd is a General Insurance Company providing various general insurance products in Uganda since November 2018. It is regulated by the Insurance Regulatory Authority of Uganda. The company has since inception been on an upward trend, experiencing phenomenal steady growth on both revenue and profitability. The company is part of the network of Mayfair insurance companies across the region (Kenya, Tanzania, Rwanda DR Congo and Rwanda). The head office of Mayfair Insurance Company Uganda limited is located at Plot 56, Lugogo bypass, Lohana Tower D, 7th Floor.

Job Summary: The Business Development Officer – Bancassurance is responsible for driving business growth through the bancassurance channel by developing and maintaining strong partnerships with partner banks, supporting branch networks, identifying sales opportunities, and ensuring the achievement of premium growth, profitability, and customer service objectives.

Key Duties and Responsibilities:

Bancassurance Relationship Management

• Develop and maintain strong relationships with partner banks and branch networks.
• Act as the primary point of contact for assigned bank branches on insurance matters.
• Conduct regular branch visits to strengthen partnerships and drive business growth.
• Support bank staff in identifying and converting insurance opportunities

Business Development and Sales

• Drive the achievement of premium income and new business targets through the bancassurance channel.
• Identify opportunities to increase insurance penetration within assigned bank branches.
• Promote insurance products and solutions to bank customers through the branch network.
• Develop and implement initiatives aimed at increasing business volumes and market share.

Training and Capacity Building

• Train and coach bank staff on insurance products, sales techniques, and customer engagement.
• Conduct product awareness sessions and sales campaigns.
• Support bank staff in understanding product features, benefits, and compliance requirements

Customer Service and Stakeholder Engagement

• Ensure high standards of service to bank partners and customers.
• Coordinate with underwriting, claims, and operations teams to facilitate timely service delivery.
• Assist in resolving customer complaints and escalated matters

Portfolio Management and Retention

• Monitor business performance and renewal opportunities within assigned branches.
• Implement strategies to improve business retention and customer loyalty.
• Track sales pipelines and conversion rates to maximize performance.

Reporting and Compliance

• Prepare periodic performance reports and business updates.
• Monitor compliance with regulatory requirements and internal policies.
• Maintain accurate records of business development activities, training sessions, and sales performance.

KEY PERFORMANCE MEASURES WORKING RELATIONS

• Bancassurance Business Growth: Achieve agreed premium income, revenue growth, and new business targets through partner bank channels.
• Relationship Management: Maintain strong relationships with partner banks, branch management, and key stakeholders to enhance business generation and collaboration.
• Channel Performance & Productivity: Improve productivity within assigned bank branches through regular engagement, coaching, and business development initiatives.
• Business Retention & Portfolio Management: Ensure high retention of existing business while promoting portfolio growth and profitability.
• Training & Sales Support: Deliver effective training, product awareness, and sales support to bank staff to improve insurance penetration and business conversion.
• Customer Service Excellence: Ensure timely resolution of customer and bank partner queries while maintaining high service standards.
• Compliance & Governance: Ensure adherence to regulatory requirements, company policies, and bancassurance operating procedures.
• Reporting & Market Intelligence: Provide accurate business reports, monitor market trends, and identify opportunities to strengthen the bancassurance channel.
• Internal: MD, ED, GM, HODs, staff. External: Existing and potential partners, regulators, business partners and industry stakeholders

Qualifications, Skills and Experience:

• Academic.
• Bachelor’s Degree in Business Administration, Marketing, Insurance, Finance, or a related field

Professional

• Diploma or Professional Qualification in Insurance (ACII, AIIK, CII or equivalent) is an added advantage.
• Functional Skills
• Bancassurance Relationship Management
• Business Development and Sales Management
• Insurance Product Knowledge
• Channel Performance Management
• Customer Relationship Management
• Sales Coaching and Training
• Negotiation and Influencing Skills
• Portfolio Growth and Retention
• Market Intelligence and Opportunity Identification
• Performance Reporting and Analysis
• Competencies
• Partnership and Relationship Management
• Customer Focus and Service Excellence
• Commercial Acumen
• Strategic Thinking and Business Development
• Accountability and Results Orientation
• Effective Communication and Influencing Skills
• Collaboration and Teamwork
• Innovation and Continuous Improvement
• Integrity and Professionalism
• Relevant Experience
• Minimum of 3-5 years’ experience in insurance sales, bancassurance, business development, relationship management, or a related field.
• Proven experience in developing and managing strategic partnerships and distribution channels.
• Demonstrated track record of achieving sales and premium production targets.
• Experience working with financial institutions, bank branch networks, or corporate clients is an added advantage.
• Sound understanding of insurance products, customer relationship management, and sales processes.
• Experience in training, coaching, and supporting sales teams to drive business performance.

How to Apply:

Interested candidates should submit their CV and cover letter clearly indicating the position applied for before 12th October, 2026 to Apply by Email

Deadline: 12th October 2026

NB: Only shortlisted candidates will be contacted.

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Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 36