Job Title: Water Treatment System Technician
Organisation: Jibu
Duty Station: Kampala, Uganda
About Organisation:
Founded in 2012, Jibu is a pioneering a powerful new model that provides opportunities for entrepreneurs to own businesses that ensure access to basic human necessities in underserved, emerging market communities. Jibu has scaled a network of locally owned, economically independent franchises that provide safe drinking water to their communities while offering life-changing training and employment. Empowered by a belief in the ability of eye-to-eye partnership to unleash latent entrepreneurial talent, Jibu is transforming the challenge of addressing basic human needs into an expansive opportunity that allows thousands of young entrepreneurs to build lasting solutions, one neighborhood at a time. The company’s ultimate vision is to train, finance, and grow a network of co-invested business owners who will revolutionize the way critical resources participate in emerging markets.
Job Summary: This position requires the WTS Technician to provide technical support and ensure quality standards are maintained at Jibu franchises, as well as coordinating quality audit programs and identifying areas of continuous development for all quality control processes, procedures and standards used at the franchises. The role requires hands-on involvement, persistence and adaptability to respond to the challenges and needs that arise day to day in a timely manner.
Key Duties and Responsibilities:
- Respond to technical service requests from franchises swiftly and comprehensively
- Perform installations, maintenance and troubleshooting of the water treatment systems and the up-fit of the facilities that house them
- Implement and maintain operational and quality control processes and ensure local operators receive the required training
- Ensure adherence to Jibu quality standards and regulatory requirements through regular franchise visits and quality audits
- Support JibuCo lab in sample collection, and in performing root cause analysis and corrective actions
- Track and maintain accurate documentation on quality audit programs conducted at the franchises
- Carry out regular review and analysis on the quality status at franchises and coordinate the implementation of Jibu Quality Breach Policy
- Initiate root cause analysis for non-conformities and complete preventive/corrective actions such that franchises always maintain the highest quality standards
- Maintain accurate documentation on Jibu quality control processes, procedures and standards and provide proposals for updates or development wherever possible
- Ensure monthly targets are met and use agreed upon KPIs to track performance
- Develop, plan and coordinate a preventive maintenance program for all franchises in Uganda — monitor and ensure implementation of a well-planned maintenance program
- Supervision Received: This position works highly autonomously and reports directly to the Head of Production & Quality.
- Management Responsibility: Supporting the Franchisee in management of the operator’s team.
Qualifications, Skills and Experience:
- Diploma in Electrical or Mechanical Engineering or related fields
- At least 1 year of working experience
- Experience in water engineering, water production or any other related field
- Experience in quality assurance measures
- At least 1 year experience in supervising and leading small teams
Preferred Experience Requirements:
- At least 1 year of working experience
- Experience in water engineering, water production or any other related field
- Experience in quality assurance measures
- Experience in dealing with regulatory bodies (UNBS)
- Is detail-oriented with a critical eye for both quality breaches and process improvements
- Is conversant with MS Word, Excel and PowerPoint
- Is assertive and uses authority to communicate effectively
- Is a self-starter, able to think critically and solve problems on the fly
- Is creative, solution-oriented with a positive attitude and a sense for continuous improvement
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
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NB: Only shortlisted candidates will be contacted.
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Level of Education: diploma
Work Hours: 8
Experience in Months: 12