Job Title: Assistant Relationship Manager
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
About Organisation:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited. Standard Bank Group is the largest African banking group by assets and earnings. Stanbic Bank Uganda was established in 2002 and is the largest bank in Uganda by assets and branch network.
Job Summary: To support the Relationship Manager with the day-to-day management and maintenance of an allocated portfolio, serving as a central contact point for clients and enabling efficient delivery of their banking needs.
Key Duties and Responsibilities:
- Support the Relationship Manager in managing portfolio performance, client service, credit, compliance and operational requirements.
- Respond to client requests and resolve queries and complaints within agreed timelines, taking ownership through to completion.
- Maintain accurate and up-to-date client records, mandates, documentation, account information and portfolio reports.
- Prepare documentation and provide input for credit applications, annual reviews, facility requests and related credit motivations.
- Monitor account conduct, expiring limits, excesses, overdue reviews and other indicators of portfolio risk, escalating concerns promptly.
- Ensure adherence to KYC, onboarding, regulatory, compliance and internal risk requirements.
- Identify cross-sell, retention and new business opportunities and refer qualified leads to the Relationship Manager.
Qualifications, Skills and Experience:
- A first degree in Business, Commerce or a related field.
- At least three years’ relevant experience in Business or Commercial Banking, including portfolio management, branch sales or client service.
- Practical experience in preparing credit motivations and a sound understanding of lending principles.
- Knowledge of banking products, client onboarding, KYC, risk and compliance requirements.
- Developing Strategies
- Directing People
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Making Decisions
- Economic Capital Management
- Financial Acumen
- Process Governance
- Risk Identification
- Risk Reporting
- Risk Response Strategy
- Risk/ Reward Thinking
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
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NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36