Job Title: Assistant Relationship Manager – Agriculture
Organisation: KCB Bank Uganda
Duty Station: Masaka, Uganda
About Organisation:
KCB Bank Uganda, a subsidiary of the KCB Group since 2007, is a licensed commercial bank regulated by the Bank of Uganda. As of May 2026, it operates 16 branches nationwide and offers a broad suite of retail, corporate, and digital banking solutions.
Job Summary:
- Sales of Agriculture assets, Liabilities, and other product types as per targets allocated by the Branch Manager.
- To deal with customer queries, requests, instructions, suggestions/service feedback and dissemination of information on bank products to both existing and potential customers.
- Facilitate Agriculture Service Delivery to customers.
- Handle Establishment of new and Variation of existing account relationships.
- Deal primarily with Agriculture value chain accounts.
Key Duties and Responsibilities:
- Selling Agriculture bank products to new customers and cross selling to existing customers.
- Handling establishment of new account relationships, Variations to the existing relationships, Initial stages of credit matters, and Dissemination of information relating to the Bank’s Products & Services.
- Deposit mobilization for the bank
- Collect information from customers relating to account relationship.
- Initial interview of customers who require financial assistance/facilities and direct them accordingly ensuring that relevant supporting documents are obtained.
- Doing Business banking returns, Sales returns, and relevant areas of the Executive Summary.
- Sales calls and market intelligence gathering.
- Receive and solve or escalate both verbal and written customer complaints noting to record them in the customer complaints register.
- Receiving, guiding, and doing initial appraisal of loan applications
- Explaining and having customers sign letters of offer.
- Any other duties that may be allocated from time to time.
Qualifications, Skills and Experience:
- A university degree in relevant business discipline, any professional Qualification in General Banking is an added advantage.
- At least 3 years’ experience in sales and services and their relevance to Agriculture customers.
- Ability to identify, analyse and structure Agriculture lending requirements.
- Thorough knowledge of banking products and services.
- Demonstrate knowledge of Digital Financial services and their relevance to Agriculture customers.
- Strong communications, negotiation, and interpersonal skills with ability to win business.
- Passion for Performance.
- Open to New Ideas in a rapidly changing Business Environment and innovative.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
NB: Only shortlisted candidates will be contacted.
Deadline: 16th July 2026
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36