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Fresher Airport Services Agent Jobs – Qatar Airways
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Job Title: Airport Services Agent
Organisation: Qatar Airways
Duty Station: Kampala, Uganda
About Organisation:
Qatar Airways is the state-owned flag carrier of Qatar and it’s headquartered in the Qatar Airways Tower in Doha. The airline operates a hub-and-spoke network, linking over 150 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base at Hamad International Airport, using a fleet of more than 180 aircraft. Qatar Airways Group employs more than 40,000 people, of whom 24,000 work directly for Qatar Airways. The carrier has been a member of the Oneworld alliance since October 2013, the first Gulf carrier to sign with one of the three airline alliances.
Job Summary: We are currently recruiting for Airport Services Agent in Entebbe, Uganda.
As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.
Key Duties and Responsibilities:
- Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
- Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
- Assisting the Duty Officer in handling company materials and records
- Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
- Ensuring passengers are assisted smoothly through airport facilities
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
- Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
- Organizing check-in counters and coordinating documentation issues
Qualifications, Skills and Experience:
The successful candidate will have:
High School Qualification
- Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
- Excellent communication skills with fluency in English language.
- High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
- High level of computer literacy
- Excellent customer focus and service delivery.
- Good interpersonal skills and strong team orientation
- You must have the legal rights to live and work in Uganda to be considered for this role.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Qatar Airways →
Deadline: 6th May 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: high school
Work Hours: 8
Experience in Months: 12