Enterprise Account Manager Jobs – Faibanet

Job Title: Enterprise Account Manager

Organisation: Faibanet

Duty Station: Kampala, Uganda

About Organisation:

Faibanet is an Internet Service Provider. We understand the vital role that fast and reliable internet plays in the lives of individuals, small and medium-sized enterprises (SMEs), and enterprises alike. That’s why we’re dedicated to providing seamless connectivity solutions that empower our customers to thrive in the digital age.

Job Summary: The role to develop and maintain strong relationships with business clients, drive sales growth, and ensure client satisfaction. You will responsible for managing a portfolio of accounts and identifying opportunities for business expansion.

Key Duties and Responsibilities:

• Account Management
• Build and maintain relationships with assigned B2B clients, understanding their business needs, objectives, and challenges.
• Serve as the primary point of contact for clients, addressing inquiries, providing product information, and resolving issues in a timely manner.
• Conduct regular account reviews to assess client satisfaction, identify areas for improvement, and explore opportunities for upselling and cross-selling.
• Sales and Business Development
• Develop and implement strategic account plans to achieve sales targets and maximize revenue growth
• Identifying new business opportunities within existing accounts to expand the client base.
• Conduct market research to stay updated on industry trends, competitors, and emerging opportunities.
• Present product/service offerings, negotiate contracts, and close sales deals with clients.
• Customer Relationship Management
• Maintain accurate and up-to-date client records in CRM systems, including sales activities, interactions, and opportunities.
• Provide regular reports and updates on sales performance, account status, and market insights to the sales management team.
• Collaborate with internal teams (e.g., marketing, customer support, product development) to ensure client satisfaction, address client needs, and drive overall business success.
• Client Engagement and Support:
• Conduct client visits, presentations, and product demonstrations to showcase value propositions and strengthen relationships.
• Deliver exceptional customer service by promptly responding to client inquiries, resolving issues, and providing ongoing support.
• Conduct training sessions and provide guidance to clients on product usage, features, and benefits.

Qualifications, Skills and Experience:

• Bachelor’s degree in business, marketing, IT or a related field is preferred
• Proven experience in B2B sales, account management, or business development roles.
• Strong interpersonal and communication skills to effectively engage and build rapport with clients.
• Results-driven mindset with a focus on meeting and exceeding sales targets.
• Excellent negotiation and persuasion abilities to drive revenue growth and close deals.
• Analytical skills to analyze sales data, identify trends, and make data-driven recommendations.
• Ability to multitask, prioritize effectively, and manage time efficiently.
• Familiarity with CRM software and other sales tools for managing client relationships and tracking sales activities.
• In-depth knowledge of the industry or market in which the clients operate.
• Must have skills: Enterprise Account Management & Stakeholder Engagement Revenue Growth & Strategic Account Planning Sales Execution, Negotiation & Deal Closure CRM Discipline, Pipeline Management & Commercial Reporting Cross-Functional Leadership & Customer Advocacy

How to Apply:

All candidates should apply online at the link below. Applications will be reviewed on a rolling basis, you are encouraged to apply as soon as possible. Apply by February 8, 2026 @6pm.

Opens the employer’s application pageApply Now →

Deadline: 8th February 2026

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 60