People Operations Associate (Re-advertised) Jobs – Wave Mobile Money

Job Title:   People Operations Associate (Re-advertised)

Organisation: Wave Mobile Money

Duty Station: Kampala, Uganda

About Organisation:

Wave Mobile Money is building a cashless Africa – starting in Senegal, Cote d’Ivoire, Uganda & now in Mali. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave.

Job Summary: You will be the go-to person in keeping our Kampala and upcountry offices humming – managing people operations, events, administration and everything in between. We are looking for someone who is fast paced, data driven, energized by building systems and making things happen.

Key Duties and Responsibilities:

People Operations

• Implement and maintain HR policies, procedures, and administrative systems across Wave Uganda.
• Onboard new staff and integrate them into Wave’s culture.
• Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations.
• Process work permits for employees as needed.
• Serve as the primary contact and Business Partner for all people-related matters.

Office Management

• Oversee day-to-day office operations, ensuring quality working conditions and health and safety compliance.
• Manage the office front desk, utilities, security, supplies, equipment, and inventory levels.
• Coordinate acquisition of new office spaces and related logistics.
• Handle people and service correspondence, complaints, and queries.

Team Leadership & Administration

• Supervise, mentor, and train office staff while delegating work to maximize productivity.
• Manage office budgets and procurements.
• Arrange domestic and international travel (flights, hotels, car rentals).
• Plan corporate events including happy hours, retreats, and conferences.
• Create presentations and management-level reports.

Qualifications, Skills and Experience:

• Bachelor’s degree or professional training in business administration, HR, or any other related field.
• At least 3 years experience in a similar role, ideally at a fast paced international company.
• Knowledge of HRIS systems, preferably Bamboo HR, and open to learning how to use our HR systems.
• Experience using Google Suite (Doc, Sheets) or Microsoft Office.
• Strong organizational and prioritisation skills.

You might be a good fit if you

• Demonstrate tenacity and a willingness to go the distance to get something done.
• Are thoughtful about how physical spaces and environments support team culture.
• Can function autonomously with minimal guidance.
• Possess strong collaboration, communication, negotiation, and interpersonal skills.
• Display strong work ethics and respect internal policies.
• Are a good people manager and help team members grow.
• Have managed successful teams to achieve ambitious goals.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.
• Are analytical in your approach to problems.
• Have developed processes with minimal guidance and have implemented them.
• Are solution-driven and detail-oriented with strong task follow-through.
• Can understand and follow established priorities.
• Are flexible to work irregular hours when required.

How to Apply:

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

This vacancy has closed — applications are no longer acceptedApplications closedSee open jobs at Wave Mobile Money →

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 36