MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.

Job Summary: The role is responsible for developing integrated business plans with internal teams as well as channel partners and ensuring that the performance and profitability of assigned channels is as per standards. The role both, develops new channels as well as manages existing channels and builds key relationships with critical stakeholders.

Key Duties and Responsibilities:

Develop specific go-to-market distribution strategies in liaison with Dealers & other channel partners
Lead channel transformation, when required, to drive new routes to market and improve efficiency to drive cost savings
Develop channel strategy to accelerate targeted revenue growth
Own roadmap for delivery of channel changes based on consumer insights and business requirements
Manage channel lifecycle with specific focus on rationalization and elimination of duplicative channels, introduction of enhanced service offering, re-design of existing channel capabilities
Perform data analytics across each of the assigned channels to identify business trends and opportunities for growth
Set KPIs and lead all joint business planning activities with Dealers and other channel partners
Monitor and prepare periodic report on channel profitability, operator performance and sales performance trend and generate periodic channel assessment reports for channel performance review
Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in the region
Develop and execute territory specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives nation-wide
Drive the integration of channel strategy by developing action plans for achieving targets and ensure effective execution
Liaise with management to identify and attend to specific distributor / channel needs, and resolve problems.
Demonstrate a clear understanding of statutes and regulations related to business operations and channel management in the OpCo, financial institutions and the telecommunications sector
Identify and share opportunities for operational improvements
Other tasks and duties, as assigned.

Qualifications, Skills and Experience:

Degree in Commerce, Economics, Business Administration or any related discipline business field.
Relevant post graduate qualification is an advantage.

Experience:

A minimum of 5 to 8 years’ total experience in a similar position with at least 3 years in a managerial role.
Experience in Fintech, Mobile Money or Fast-Moving Consumer Goods Distribution channels is preferred.
Experience in Digital Channel development and management
Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred

Functional Knowledge:

Agent and Merchant Operations and digital platforms
Understanding of Fast-Moving Consumer Goods channel development
Understanding of FinTech and Mobile Money payment businesses
Channel Marketing, development, and maintenance
Exposure to the use of Digital Tools for Agency and Merchant Management
Sales Planning, Tracking, Analysis and Reporting
Stakeholder Relations Management. Project planning and Budgeting
Computer and Information Technology Appreciation
Merchandising and Sales Acumen.

Skills

Relationship/people management
Analytical thinking
Continuous improvement
Data interpretation
Delivery focused
Presentation
Relationship building

NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Female candidates are strongly encouraged to apply.

How to Apply:

All candidates who wish to join MTN Uganda in this capacity should apply online at the link below.

Opens the employer’s application pageApply Now →

Deadline: 10th January 2026

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 60

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