Job Title: Business Banker
Organisation: Bank of Africa Uganda
Duty Station: Kampala, Uganda
About Organisation:
Bank of Africa Uganda Limited is part of GROUPE BANK OF AFRICA (BOA) comprising 16 Commercial Banks, 3 Leasing Companies, 2 Investment Companies, a Stock Brokerage Company, an Asset Management Company and a Mortgage Bank. It spans 15 African countries and France, employing over 5,000 people.
Job Summary: Provide proactive business banking sales and relationship management that will nurture and grow a portfolio of SME customers by identifying and offering value adding and specialized bank financial product solutions.
Key Duties and Responsibilities:
- Analyze the geographical and environmental factors affecting the Branch to be able to understand its commercial potential and competition
- Periodically analyze the customer base of the branch and portfolio
- Monitor and action daily referrals/leads within set time lines
- Ensure weekly sales plans are in place
- Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds
- Support in the timely and efficient preparation of business documentation to facilitate faster turn-around-time and closure of customer requests; such may include but not limited to-preparing bid bonds, performance guarantees and invoice discounting.
- Optimize cross-selling opportunities and provide comprehensive financial advice to clients on all services they seek to revel in with the Bank and facilitate them to access such solutions.
- Support in the preparation of the arrears and excesses reports to be used by the RAC committee in assessing the performance of the portfolio at risk.
- Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identify, grow and sustain customer relationships that can provide superior returns and contribute towards the growth of the Bank as per set targets.
- Receive and verify customer documents for account opening, loans, account amendments and any other customer instruction as per the Bank’s set guidelines
- Prepare and maintain well documented reports on accounts opened, KYC, call visits to clients to be used in relevant management decisions.
- Collect, process and follow up on customer complaints and provide feedback to customers.
Qualifications, Skills and Experience:
- Bachelor’s degree in Finance, Marketing, Banking or any related field from a recognized university
Experience & Competencies
- 3 years’ experience in Banking /Sales
- Good knowledge of risk management and credit principles
- Strong interpersonal skills and a good team player.
- Good business acumen and financial skills
- Excellent understanding of the Bank, its strategy and all of its Banking services.
- Good Analytic and Networking skills
- Personal commitment to meet or exceed all targets and objectives.
- Utmost professional integrity.
Additional Requirements/Competencies
- Willingness to travel for stakeholder meetings, regulatory consultations, and operational reviews as needed.
- High ethical standards and a commitment to the values of the Bank.
How to Apply:
All candidates who wish to join Bank of Africa should apply online at the link below.
Deadline: 26th October 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 36