Job Title: Head of Sales
Organisation: Zembo Motorcycles SMC Limited
Duty Station: Kampala, Uganda
About the Company:
Zembo Motorcycles SMC Limited is leading the African transition to electric mobility. Based in Kampala, Uganda, we provide affordable (PayGo) electric two-wheelers to low-income motorcycle-taxi drivers, most known locally as “boda-boda ”drivers. We offer a battery swapping service to our clients, enabling to swap within minutes at any of our stations.
Job Summary: Zembo is looking for a dynamic and strategic Head of Sales to lead our sales team, drive growth, and optimize our market access strategy. This role will have a strong focus on managing sales performance in the field, expanding our portfolio, and creating data-driven sales strategies that support our mission of expanding access to affordable electric mobility solutions. The Head of Sales will also play a critical role in implementing HSE-aligned practices and ensuring the sales team meets operational and safety standards.
Key Duties and Responsibilities:
Field Team Performance Management
- Lead, coach, and manage Zembo’s sales team, setting performance targets and developing KPIs that drive accountability and results.
- Conduct regular reviews with field teams to assess performance, identify areas for improvement, and implement corrective actions as needed.
- Work closely with the People Operations team to ensure effective onboarding, training, and ongoing development for all sales personnel.
Portfolio Growth and Sales Strategy
- Develop and execute Zembo’s sales strategies to expand market share, focusing on customer acquisition, retention, and revenue growth.
- Identify and assess new market opportunities to expand Zembo’s sales portfolio, particularly in underserved regions.
- Collaborate with cross-functional teams, including Operations and R&D, to align the sales strategy with company goals and ensure product availability.
Data-Driven Monitoring, Reporting & Optimization
- Utilize data analytics and visualization tools (such as Tableau, Power BI, or Excel) to generate and monitor sales reports, track performance metrics, and inform strategic decisions.
- Build and maintain interactive dashboards and reporting tools that give insights into sales trends, credit performance, and customer behavior.
- Use data insights to optimize go-to-market tactics, adjust sales forecasts, and make data-informed adjustments to sales tactics.
Collaboration and Cross-Functional Leadership
- Act as the primary point of contact for sales-related inquiries, collaborating closely with the Finance, Operations, and Customer Support teams to resolve issues that impact the sales pipeline.
- Partner with the Head of Marketing to develop customer acquisition campaigns, field promotions, and incentive programs that drive sales engagement.
- Represent Zembo in meetings with external partners and stakeholders to ensure alignment with operational and HSE standards.
Sales Process Improvement and Efficiency
- Lead strategic projects to improve sales productivity and streamline operational processes.
- Regularly review and refine Zembo’s sales processes to reduce the cost of sales, enhance customer experience, and improve the efficiency of field operations.
- Implement and enforce best practices in HSE standards across the sales team, ensuring alignment with Zembo’s HSE policies.
Training and Development
- Develop and implement training programs to equip the sales team with skills in sales techniques, customer service, and HSE compliance.
- Mentor and support new team members, providing them with the knowledge and resources they need to excel in their roles.
- Conduct regular workshops and skills-building sessions, ensuring the sales team is well-versed in both sales techniques and operational safety protocols.
Qualifications, Skills and Experience:
- Experience: 10+ years in sales, with at least 5 years in a senior sales leadership role; proven success in scaling teams and meeting targets in renewable energy, mobility, or related industries.
- Data and Tech Proficiency: Advanced Excel skills; experience with data visualization tools (e.g., Tableau, Power BI) and SQL for data-driven decision-making and sales optimization.
- Go-to-Market Strategy: Demonstrated ability to develop and implement go-to-market strategies, launch products, and adapt sales approaches by customer segment and geography.
- Cross-Functional Collaboration: Skilled in managing internal (R&D, Operations, Customer Support) and external (partners like Shell) stakeholder relationships to drive aligned company goals.
- Leadership and Team Development: Strong communication skills; proven ability to coach, mentor, and develop high-performance sales teams, with experience in onboarding and continuous training.
- Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (MBA or Master’s preferred). Commitment to ongoing professional development in sales, data, and leadership.
Zembo Electric Motorcycles SMC Ltd offers a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise. It is an Equal Opportunity and considers all applicants regardless of race, colour, religion, sex, marital status, sexual orientation, national origin, HIV/Aids, disability, or any other protected characteristic as established by law.
How to Apply:
All candidates should apply online at the link below.
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