The Ugandan Jobline

Job Title:    Mobile Financial Services
Integration Engineer

Organization:  Ericsson

Duty Station:  Kampala,
Uganda

About US:

Ericsson is a
world-leading provider of telecommunications equipment & services to mobile
& fixed network operators. Over 1,000 networks in more than 180 countries
use Ericsson equipment, & more than 40 percent of the world’s mobile
traffic passes through Ericsson networks. Using innovation to empower people,
business & society, we are working towards the Networked Society, in which
everything that can benefit from a connection will have one. At Ericsson, we
apply our innovation to market-based solutions that empower people &
society to help shape a more sustainable world.

Job Summary:  The Mobile
Financial Services Integration Engineer will be working closely with customer
Group and OPCO technology teams as well as Mobile Financial Services Unit.
Internally it will be required to work closely with program partners as CPM,
Business Analyst, Mobile Money SMEs and M-Commerce Stakeholders. You will
report to the Head of Mobile Money Operations as part of BSS MFS subdomain.

Key Duties and Responsibilities:  

·       
Install,
Integrate, commission the network nodes under ECW/ EWP solution.

·       
Perform
Support function to resolve customer requests and trouble tickets.

·       
Support
Business Analyst and Solution Architect for new requirements and design changes
and report progress of assigned activities to the respective CPM.

·       
Understand
technical requirements as specified in the Solution document.

·       
Perform
ECW Integration and configuration changes activities within approved change
window.

·       
Prepare
test cases in consultation with Solution Architect/BA & Conduct Integration
tests with 3 PPs.

·       
Daily
single Customer Complaints handling and Customer Care issues.

·       
CAB
participation & Change Coordination between MTN/3PP & GNOC.

·       
UAT/SIT
result sign off.

·       
End to
end issue handling and coordination with GSC.

·       
Internal
& external Audit handling.

Qualifications, Skills and Experience:

·       
The
Mobile Financial Services Integration Engineer should have significant
experience in Ericsson Converged Wallet Solution Integration or equivalent
e-wallet product 2+ Years.

·       
Experience
in Managed Services in Operational assurance or SME areas. 3+ Years.

·       
Understanding
of Ericsson Wallet Platform or adjacent BSS domains products as Charging
System.

·       
BSS
Experience 3+ years.

·       
Excellent
leadership skills with focus on team performance.

·       
Result
oriented with customer first attitude.

·       
Can
handle stressful and ambiguous situations.

·       
Excellent
communication skills in written and spoken English and French.

·       
Self-motivated
with strong drive and initiative, collaborative, relating and networking.

·       
Outgoing
personality that finds it easy to cooperate and establish relationships across
organizational boundaries and in a global environment.

·       
University
degree in Technology, preferably MSC.

How to Apply:

All candidates
should upload their applications online at the link below.

Click
Here

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