No Experience Help Desk Assistant Job Opportunities – Hunger Fighters Uganda

Job Title:            Help Desk Assistant
Organisation:  Hunger Fighters Uganda
Duty Station:
Reports to: Administrative
About US:
Hunger Fighters Uganda, is
WFP Cooperating Partners for General Food Assistance in Nakivale/Oruchinga and
Kyangwali Refugee settlements.
Key Duties and Responsibilities: 
·       Be the first point of contact for all office clients
and escalate concerns at a complex nature to the immediate supervisor for
advice and guidance.
·       Ensure all relevant information is in order to
prioritize and resolve request is obtained and evaluated.
·       Log, monitor and resolve routine client complaints,
escalate to the immediate supervisor.
·       Organize client’s feedback; raise any issues or
concerns with the immediate supervisor.
·       Ensure events, requirements are carried out by
relevant team where required.
·       Run reports and analyze help desk data as required.
·        Manage day to
day administration and filling as required.
·       Participate in the performance development review
(PDR) process as arranged by relevant authorities
·       Actively support equality

Qualifications, Skills and Experience:
·       The ideal applicant must hold a High school Diploma or
relevant qualification with two years proven experience in a similar role.
·       Good understanding of office administration and basic
bookkeeping practices.
·       Superb written and verbal communication skill.
·       Excellent Organizational and multi-tasking abilities.
·       Strong knowledge of MS office programs/Excel
How to Apply:
All Applications should be
addressed to
 The Head of Human Resource, Hunger Fighters Uganda,
P.O Box, 28175, Kampala
 Hand delivered to Hunger Fighters Uganda
Mbarara Field Office at Nkokonjeru or /Head Office located Hoima Road, about
200metres Off the Kampala Northern bypass, Next to Africa Oil Station.
Note: HFU offers equal
opportunities to both women and men
Deadline: 23rd December 2019 at 17:00pm
For more of the latest jobs,
please visit or
find us on our facebook page

Leave a Reply

Your email address will not be published. Required fields are marked *