Fresher Jobs – Front Office Engineer at Global Technology Consultant

Job Title:  Front Office Engineer
Organisation: Global
Technology Consultant
Duty Station: Kampala,
Uganda
About US:
NFT Consult, a leading HR
Consultancy firm, seeks to recruit for it valuable client, Global Technology
consultant). NFT Human Resource Solutions are customer tailored per industry
requirements and are geared towards increased cost savings, process improvement
leading to improved efficiency and effectiveness yet simultaneously
strengthening quality and control of resources.
Key Duties and Responsibilities:
  • Actively
    monitoring of the SDP platform and related nodes using available tools and
    escalation of any service affecting alarms to Back office teams
  • In
    charge of the extraction and output of SDP performance and Remedy tickets
    stats/reports
  • Act
    as a centralized point of contact to handle complaints/technical inquiries
    raised by customer care, marketing, and revenue assurance
  • Perform
    L1 troubleshooting of SDP incidents and furnish L2/L3 teams with all
    logs/information in support of root cause analysis
  • Provide
    operational support to daily activities/routines as may be assigned by
    line manager
Qualifications, Skills and Experience:  
  • The
    ideal candidate should hold a Bachelor’s degree in any of the following
    fields; Telecommunications Engineering, Electrical Engineering, Software
    Engineering, Computer Science, Information Technology.
  • A minimum
    of two or more years operational support experience in Telecom IN/VAS
    domain experience required
  • Basic
    practical experience with UNIX based OS and database operation
  • Good
    knowledge and understanding of the wireless network and positioning of the
    IN/VAS elements.
  • The
    applicant should also be hardworking and self-motivated
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
For More Ugandan Jobs, Please
Visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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