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Job Title:  Branch Operations Manager     

Organisation: Pride Microfinance Limited

Duty Station:  Kampala, Uganda

Reports to: Branch Manager

About Organisation:

Pride Microfinance Limited is a Microfinance Deposit- taking Institution regulated and supervised by Bank of Uganda (BoU) under the MDI Act, 2003 and MDI Regulations, 2004 with a capital base of Ugx. 168.6 billion. Pride’s purpose is transforming lives responsibly. Pride offers innovative financial solutions to largely people at the base of the economic pyramid and serves its customers through 40 networked branches and 6 contact offices spread across the country and implements sustainability sound practices throughout its business operations to create a positive impact through three sustainability pillars; economic, environment, and social as well as contributing to the Sustainability Development Goals (SDGs) and their investable sub-goals that relate to microfinance activities.

Job Summary:  The Branch Operations Manager will report to the Branch Manager and will be based at any of Pride’s Branches. He/she will be responsible for overseeing and controlling general operations at the Branch by guiding, monitoring, controlling and planning for resources and confirming that all branch activities are carried out in line with Bank’s internal controls.

Key Duties and Responsibilities:

• Responsible for supporting the growth and achievement of the branch deposits and non-credit income targets.
• Hold relevant branch individuals accountable for the implementation of effective strategies to ensure compliance to all relevant laws, regulations and internal policies and procedures
• Ensure 100% compliance to Branch Operations, policies and procedures.
• Supervise cash operations within the branch while ensuring that the highest standard of customer service is delivered.
• Monitor and manage the branches’ liquidity by maintaining up-to-date liquidity projection reports and replenishing the branch’s ATMs.
• Manage the performance productivity and development of unit staff in line with set HR guidelines.
• Manage the staff productivity and development of staff in line with set HR guidelines.
• Developing and adherence to annual branch budgets.

Qualifications, Skills and Experience:

• A Bachelor’s Degree in any discipline.
• Four years of experience of Banking Operations. Internal staff should have at least good performance rating in the recent 2 appraisal cycles.
• Should have knowledge in banking operations and should not be more than 40 years of age.

How to Apply:

All suitably qualified and interested candidates should send a detailed CV to the HEAD PEOPLE & CULTURE via Email to: recruitment@pridemicrofinance.co.ug or using the link below.

Click Here

Deadline: 19th July 2024

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