The Ugandan Jobline

Job Title:   Loan Consultant (Fresher Jobs)

Organisation: Unifi Africa

Duty Station:  Iganga, Uganda

About Organisation:

Unifi Africa is a fast-growing financial technology company currently operating in Zambia, Tanzania and South Africa and most recently Uganda. Unifi Uganda delivers personal lending products from branch-based channels, utilising internally generated software and lending products backed by internal IT and data analytics teams.

Key Duties and Responsibilities:

Operational

• Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
• Enter all new client’s details into the client registration system either manually or electronically.
• Checking documents and informing applicants of additional requirements and documents.
• Ensure all loans are properly documented with accurate and complete information.
• Maintaining client’s right to privacy and confidentiality throughout the loan process.
• Attending to all customer inquiries/questions by delivering first-class customer service.
• Ensure full compliance with the Unifi credit policy.
• Ensure proper cash management.
• Ensure that clients have the right information regarding the products, promotions, and other value-added services.
• Assist the branch in achieving set KPIs and operational goals

Other

• Actively participate in all brand awareness and marketing activities
• Maintain thriving relationships with customers and stakeholders.

Qualifications, Skills and Experience:

Minimum Requirements:

• Experience in a customer-facing service role. A relevant diploma or degree is preferred but not required.

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 22nd June 2024

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