Job Title: Call Center Advisor (40 No Experience Jobs)…
Several No Experience Direct Sales Agent – Digital and Liabilities Job Opportunities – BRAC Uganda Bank Limited
Job Title: Direct Sales Agent – Digital and Liabilities (Several No Experience Jobs)
Organisation: BRAC Uganda Bank Limited
Duty Station: Kampala, Uganda
Reports to: IT Security Manager
About Organisation:
BRAC Uganda Bank Limited launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 131 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.
Job Summary: The Direct Sales Agent -Digital and Liabilities will be responsible for mobilizing customer deposits, scaling up of mobile banking, SMS and activity on agent banking while maintaining proactive customer advisory relationship management that includes effective selling/ cross selling and structuring of solutions for potential and existing customers in line with the set targets and strategic objectives of the bank.
Key Duties and Responsibilities:
- Drive the acquisition of customers, mobilize deposits as per set targets, and drive the scale-up of mobile banking, and activity of agent banking channels.
- Educate customers on product benefits and usage.
- Relationship Management to enhance customer retention and ensure that BRAC Uganda Bank becomes their bank of choice
- Identify and exploit cross-selling opportunities that embed the bank and its products with customer needs.
- Directly involved in Sales mobilization drives organized by the branch or head office.
- Provide daily sales activity plans and reports onboarding and digital channel recruitment to the Branch Manager.
- Ensure that all dealings with existing and potential customers are in compliance with KYC and AML requirement.
Qualifications, Skills and Experience:
- Bachelor’s degree or Diploma in Business/finance field/Economics.
Knowledge, Skills & Competencies
- Business acquisition
- Territory Management Skills
- Have good customer care/service skills
- Lead generation
- Should be responsible for Accounts management
- Have customer retention skills and abilities
- Negotiation skills are vital assets to the jobholder.
- Product Knowledge Sales forecasting
How to Apply:
All interested applicants should email their application letters, Curriculum Vitae, copies of relevant academic documents, IN PDF FILE mentioning the job tittle as the subject matter to recruitment.bracugandabankltd@brac.net. All applications should be addressed to the Head of Human Resource and Training BRAC Uganda Bank Limited.
Note: Only shortlisted candidates will be contacted.
Deadline: 28th June 2024
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