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Job Title:  Head, Employee Banking

Organisation: Standard Chartered Bank (Stanchart)

Duty Station:  Kampala, Uganda

About US:

Standard Chartered PLC is a British multinational banking and financial services company headquartered in Hong Kong, China. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Africa, United Kingdom, United States and the Middle East. Standard Chartered Bank Uganda is the longest established international bank in the country; the first branch was opened in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.

Job Summary:  The Head, Employee Banking will spearhead the growth of the Employee Banking unit, increasing profitability and growing market share through creating and managing effective relationships that facilitate the growth of the Asset, Deposits & Wealth management Portfolio.

Uphold EB corporate value propositions and formulate sales processes and service models working in collaboration with Segment, products, and credit policy teams.

Key Duties and Responsibilities:

Strategy

• Drive implementation and execution of the Employee Banking strategic priorities geared towards strengthening relationships with focus Employee banking schemes with the objective to grow penetration

Business

• MIS accuracy and discipline
• Effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Ensure an effective and competitive fixed to variable, quantitative to qualitative compensation scheme across sales teams and levels.
• Periodic review with stakeholders on the NTB Channels deliverables and effectiveness

Processes

• Create customized corporate offers including corporate value proposition, Segment based offers, balance transfer and payroll transfer programs
• Plan and execute of on-site corporate events and seminars, corporate campaigns and evaluate sales effectiveness
• Install Corporate sales/service desks, execute periodic digital service camps
• Monitor competition activities, offer and offer differentiated value propositions as per corporate requirements
• Ensure strong EB bundle proposition and drive upfront EB bundling targets
• Implement corporate portals, execute digital campaigns
• Drive sales process for corporate on boarding, employee a/c opening and fulfillment
• Support and execute cross border mandates for key clients like MNC’s, consulates working with group EB and country CI teams, and lead the implementation post winning the account
• Ensure strong referrals to other CR teams for deepening opportunities

People and Talent

• Owner of the Employee banking Channel
• Energize the team to positively to deliver the best results
• Implement effective HR standards and strategies, manage succession plan, retain key talent and constant discipline in performance management
• Engage Learning Academy to address training needs, implement training roadmaps
• Achieve desired “MyVoice” scores

Governance

• Ensure that Employee Banking is 100% in compliance with rules and regulations, ensure adherence to operational risk controls and procedures in day-to-day management
• Ensure EB’s discipline in HR related matters, Operational Risk standards, zero tolerance on risk and compliance breaches
• Implement processes to prevent mis-selling, misrepresentation, fraud and adhere to customer data confidentiality principles.
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance, compliance and GIA reviews
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Other Responsibilities

• Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

 




Qualifications, Skills and Experience:

• Relevant tertiary education in areas of Marketing and Business Management
• Minimum of 5 years working experience in Retail Banking
• In-depth knowledge in all Retail Banking products.
• Communication & Presentation
• Stakeholder management
• Relationship management
• Negotiation & Bargaining
• Leadership
• Data Analysis
• In-depth knowledge in Banking practices, regulations and credit policies.
• High level of technical competencies in,
• Competitor awareness
• Customer segmentation / requirements
• Training, presentation and selling skills

How to Apply:

All candidates who wish to join Standard Chartered Bank should apply online at the link below.

Click Here

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