The Ugandan Jobline

Job Title:       Client Onboard Rep (Several No
Experience Jobs)

Organisation: Citi
Bank

Duty Station: Kampala,
Uganda

About US:

Citigroup is today’s
pre-eminent financial services company and was built to create a highly
diversified financial services company that could act as one to deliver
solutions to clients throughout the world. With the most diverse array of
products and the greatest distribution capacity of any financial firm in the
world, our employees manage 200 million customer accounts across six continents
in more than 100 countries. Citi works tirelessly to provide consumers,
corporations, governments and institutions with a broad range of financial
services and products. We strive to create the best outcomes for our clients
and customers with financial ingenuity that leads to solutions that are simple,
creative and responsible.

Key Duties and Responsibilities: 

·        
Provide
oversight of the Account Services units. Manage the overall operations and
control functions relating to Account Services.

·        
Provide
direction and oversight to the Account Services assistants as well as to TCS
Account Services team in Chennai, India.

·        
Keep up
to date with new product developments and procedural changes relating to
processing Account Services activities ie account opening, account maintenances
and account closures.

·        
Ensure
effective implementation of new processes and products in a controlled manner.

·        
Ensure
compliance to both local and external regulatory requirements.

·        
Hold
weekly meetings with the unit staff to discuss issues pertinent to the
department and initiatives undertaken.

·        
Hold
monthly calls with TCS ASU team to discuss any issues affecting Account
Services.

·        
Coordinate
and manage any other projects as may be assigned by management.

·        
Tracking
of all maintenance done based on exceptional/deferral approvals.

·        
All over
due closures be timely escalated to senior management

·        
Manage
the HR processes for the Account Services unit timely and consistently i.e.
Goals, Job Descriptions, Development plans, Appraisals,

·        
Leave
schedules, departmental rotations and assignments.

·        
Provide
oversight of the Account Services units. Manage the overall operations and
control functions relating to Account Services.

·        
Provide
direction and oversight to the Account Services assistants as well as to TCS
Account Services team in Chennai, India.

·        
Keep up
to date with new product developments and procedural changes relating to
processing Account Services activities ie account opening, account maintenances
and account closures.

·        
Ensure
effective implementation of new processes and products in a controlled manner.

·        
Ensure
compliance to both local and external regulatory requirements.

·        
Hold
weekly meetings with the unit staff to discuss issues pertinent to the
department and initiatives undertaken.

·        
Hold
monthly calls with TCS ASU team to discuss any issues affecting Account
Services.

·        
Coordinate
and manage any other projects as may be assigned by management.

·        
Tracking
of all maintenance done based on exceptional/deferral approvals.

·        
All over
due closures be timely escalated to senior management

·        
Manage
the HR processes for the Account Services unit timely and consistently i.e.
Goals, Job Descriptions, Development plans, Appraisals, Leave schedules,
departmental rotations and assignments

Qualifications, Skills and Experience: 

The applicants for
the Citi Bank Client Onboard Rep job must hold a Bachelor’s degree

How to Apply:

All applicants who
to join Citi Group in the aforementioned capacity are encouraged to apply
online at the web link below by submitting an updated CV, cover letter, copy of
ID and up-to-date transcript of academic results.

Click
Here

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