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No Experience Hotel Receptionist Jobs – Sokoni Africa Limited
Job Title: Hotel Receptionist (No Experience Jobs)
Organisation: Sokoni Africa Limited
Duty Station: Kampala, Uganda
About US:
Sokoni (SAL) is a diversified enterprise with interests in the hospitality industry as well as real estate market. The company owns and operates Quality Hill mall along Ggaba Road close to the American Embassy in Kampala Uganda. It also operates a boutique hotel, Le Petit Village, a French pastry shop, La Patisserie, and a European cuisine restaurant, Le Chateau Brasserie Belge.
Job Summary: Sokoni Africa Limited is currently seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests and play a vital role in providing exceptional customer service. You will handle reservations, check-ins, and check-outs, as well as assisting guests with inquiries and ensuring their overall satisfaction.
Key Duties and Responsibilities:
- Greet and welcome guests with a warm and friendly demeanor
- Check-in and check-out guests, ensuring accurate and efficient processing
- Handle guest inquiries, requests, and concerns in a prompt and professional manner
- Manage reservations and monitor room availability
- Process payments and maintain accurate financial records
- Provide information about hotel facilities, services, and local attractions
- Assist in resolving guest complaints or issues
Qualifications, Skills and Experience:
- The applicant must hold a High school diploma or equivalent
- Previous experience as a Hotel Receptionist or in a customer service role preferred
- Excellent communication and interpersonal skills
- Proficient in using hotel management software and MS Office Suite
- Strong organizational and multitasking abilities
- Ability to work well under pressure and handle difficult situations
- Attention to detail and accuracy
How to Apply:
All candidates should apply online at the link below.
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