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Job Title:  Sales Operations Manager

Organisation: Pearl Dairy Farms Limited

Duty Station:  Kampala, Uganda

About US:

Pearl Dairy Limited is a fast growing Ugandan dairy company specializing in the production of pure, nutritious high-quality milk products that appeal to our customers’ taste. We are committed to excellence and that is what drives us to better our product offerings.

Job Summary:   The Sales and Operations Manager is responsible for driving sales growth, optimizing operational efficiency, and ensuring seamless coordination between the sales and operations teams. This role requires a dynamic leader who can develop and execute strategies to achieve sales targets and streamline operational processes.

Key Duties and Responsibilities:

Sales Management

• Develop and implement sales strategies, goals, and objectives in alignment with the company’s overall business plan.
• Monitor individual and team performance.
• Identify new business opportunities and markets for
• Build and maintain strong relationships with key customers and clients.
• Analyze sales data and market trends to make informed decisions and adjustments to sales strategies.
• Provide training, coaching, and support to sales team

Operations Management

• Oversee day-to-day operational activities, including inventory management, supply chain and logistics coordination.
• Optimize operational processes to improve efficiency and reduce costs.
• Ensure the quality and timeliness of product/service delivery to customers.
• Collaborate with other departments (e.g., production, finance, customer service) to achieve operational
• Monitor and report on key performance indicators (KPIs) related to operations.
• Implement and maintain Standard Operating Procedures (SOPs) to ensure consistency and compliance.

Cross-Functional Co-ordination

• Foster collaboration and communication between sales and operations teams.
• Ensure that sales and operations are aligned in terms of goals, priorities, and customer expectations.
• Resolve any conflicts or issues that may arise between sales and operations.

Budget and Financial Management

• Develop and manage the sales operations budgets.
• Monitor expenses and revenue to ensure financial targets are met.
• Identify cost-saving opportunities and implement cost-control measures.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s Degree from a recognized Institution.
• Minimum of 8 years’ experience, 4 in the same capacity.
• Ability to apply influence and organizational savvy to advances sales opportunities externally, with clients, and internally.
• Leadership skills
• Ability to inspire, lead, motivate and influence customers, sales professionals and senior management.
• Mentoring and coaching skills
• Demonstrated ability to work collaboratively and leading in a matrix management environment.
• Analytical skills
• Good selling techniques and excellent selling strategies
• Thorough knowledge of the competitive marketplace
• Product knowledge

How to Apply:

All candidates should apply online at the link below.

Click Here

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