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Manager Enterprise Systems Jobs – I&M Bank Uganda
Job Title: Manager Enterprise Systems
Organisation: I&M Bank Uganda
Duty Station: Kampala, Uganda
Reports to: Head of IT
About US:
I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.
Job Summary: The Manager Enterprise Systems is responsible for identifying opportunities for systems optimization, redesign, or process improvement – focused on collaboration systems and internal tools for I.T systems resilience. He or she is supposed to effectively analyse, organize, and lead team in support of Bank Enterprise systems while managing risk & compliance, security, schedule, and budget.
Key Duties and Responsibilities:
- Identify opportunities for systems optimization, redesign, or process improvements focused on collaboration systems and internal tools for I.T systems resilience.
- Develop strategic vision and create system roadmaps and business processes for new and supported Enterprise systems.
- Manage Enterprise systems portfolio and associated projects.
- Monitor and accommodate competing project constraints (quality, schedule, budget, resources, and risks) to meet user/customer needs.
- Collaborate with the IT team to ensure proper integration of I&M Bank’s various systems and services.
- Address the various needs, concerns, expectations of stakeholder groups in executing ICT Enterprise systems related projects, meeting ICT related project requirements and creating ICT related project deliverables. Work closely with the entire IT team and vendors to tune and troubleshoot application issues.
- Lead a team responsible for implementing and upgrading system hardware and software and providing technical support.
- Provide systems administrative support and guidance across all systems as needed.
- Review systems process flows, integrations, and architecture.
- Oversee installation, configuration, monitoring, and maintenance of I&M Bank’s enterprise systems as necessary.
- Report progress of operational issues to the supervisor, end users, and stakeholders.
- Assist in maintaining proper disaster recovery protocols, coordinate end-to-end tests, ensure systems security and controls, and implement and monitor standards related to scope management, service level agreements (SLAs), compliance, and performance objectives.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s Degree in Computer Science, software engineering or Information Technology related field
- Master’s degree in the relevant field is an Added Advantage
- Professional Qualifications / Membership to professional bodies/ Publication
- Professional qualifications in, Cisco Certified Network Professional (CCNP), Security (CCNP Security, Symantec DLP, SIEM), CEH, OSCP, Wireless technologies, F5 LTM and APM, Imperva WAF/DAM, Fortinet NSE4-8, ISO 27001, ITILv3, CISSP, NSX, Azure Fundamentals/MCSA etc.
- Seven years of working experience in a commercially oriented organization with at least 2 years’ experience at supervisory level.
- Demonstrates domain knowledge of IT infrastructure, application development / SDLC and.
- Ability to effectively manage multiple competing priorities.
- This position requires strong organizational skills, resourcefulness, good judgment, persistence and follow through, and the ability to influence and “effectively challenge” others.
- Demonstrates an ability to work in a collaborative environment and influence others.
- Strong project management skillset.
- Detail oriented and strong communication skills.
- Industry experience in financial services preferred.
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.
Deadline: 16th January 2024
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